Trade Waiter

Atlas Recruitment Experts; Gold Coast City; Sur place; AUD 75 000 - 85 000; Plein temps

Résumé du poste

Hurricane's Grill & Bar in Surfers Paradise is seeking a dedicated Trade Waiter to join our hospitality team. The role requires at least 1 year of waiter experience, strong food and beverage knowledge, and excellent customer service.

You will welcome guests, explain dishes, take orders, and coordinate with kitchen and bar to ensure smooth service. This permanent/full-time position offers opportunities to lead junior staff, manage dining sections, and maintain high cleanliness and safety

Qualifications

• Minimum 1 year of waiter or hospitality experience.
• Knowledge of food and beverage service procedures.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsabilités

• Provide professional food and beverage service to customers with high hospitality standards.
• Welcome guests, present menus, explain dishes and beverages, and offer recommendations.
• Take orders accurately and ensure timely delivery of food and drinks.
• Coordinate with kitchen and bar staff to ensure smooth operations and accurate orders.
• Manage dining sections, keep tables clean, and assist with supervising junior waitstaff.
• Handle customer inquiries, special requests and complaints professionally and efficiently.
• Process payments, operate POS systems, and ensure accurate billing.

Connaissances

Waiter experience

Food service

Customer service

Description du poste

Located in Surfers Paradise, QLD 4217, Hurricane's Grill & Bar is currently seeking a dedicated and experienced Trade Waiter to become part of their dynamic hospitality team.

Key Responsibilities:

• Providing professional food and beverage service to customers while maintaining high standards of hospitality and customer satisfaction.
• Welcoming guests, presenting menus, explaining dishes and beverages, and providing recommendations based on customer preferences.
• Taking customer orders accurately and ensuring timely delivery of food and beverages throughout service.
• Coordinating with kitchen and bar staff to ensure efficient communication, accurate orders, and smooth restaurant operations.
• Managing assigned dining sections and ensuring tables are properly prepared, maintained, and cleared throughout service.
• Assisting with the supervision and coordination of junior waitstaff to maintain consistent service standards.
• Handling customer enquiries, special requests, and complaints in a professional and efficient manner.
• Processing customer payments, operating point-of-sale systems, and ensuring accurate billing procedures.
• Maintaining high standards of cleanliness, food hygiene, and compliance with workplace health and safety regulations.
• Supporting daily restaurant operations, including opening and closing procedures, stock monitoring, and preparation for busy service periods.

About you:

• At least one year of relevant experience in a waiter or similar hospitality role.
• Strong knowledge of food and beverage service procedures and restaurant operations.
• Excellent communication and interpersonal skills with a strong customer service approach.
• Ability to work efficiently in a fast-paced restaurant environment while maintaining attention to detail.
• Strong organisational and time management skills with the ability to manage multiple tasks during busy service periods.
• Ability to work independently and collaboratively as part of a hospitality team.
• Experience assisting with the coordination or supervision of waitstaff is highly regarded.
• Professional presentation, a positive attitude, and a commitment to delivering high-quality dining experiences.
• Flexibility to work evenings, weekends, and public holidays as required.

Job Type: Permanent/Full-time
Salary: $75,000 - $85,000 per annum.