Trade Services Supervisor

BGIS Technical Trade Services; Sydney; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Company pool vehicle

Free on-site parking

Career development

Equipment provided (iPad, phone, PPE)

Referral bonus

Health & wellbeing benefits

Novated leasing options

Paid parental leave

Paid volunteer leave

Job summary

BGIS Technical Trade Services is seeking a experienced Trade Services Supervisor to lead a team of skilled tradespeople in a major aviation environment at Mascot NSW. You will oversee service delivery, maintenance operations, quoting, and minor works while driving performance and continuous improvement.

Based in Sydney, you’ll manage day-to-day maintenance activities, client relationships, subcontractor coordination and ensure safety, compliance and contractual requirements are met.

Qualifications

• Trade qualification or licence in a construction or building services trade.
• Current Driver's Licence.
• Experience in leadership or supervisory role within a trade, maintenance, facilities management or technical services environment.
• Experience managing service delivery, maintenance operations and client relationships.
• Experience overseeing quoting, tendering and minor works delivery.
• Strong people leadership, coaching and mentoring skills.
• Excellent customer service and stakeholder management.
• High-level written and verbal communication skills.
• Ability to obtain an Aviation Security Identification Card (ASIC) pass.

Responsibilities

• Lead, coach and support a team of trade personnel to ensure high-quality service delivery.
• Oversee maintenance activities, minor works, installations and reactive maintenance across critical infrastructure.
• Manage quoting, tendering and service delivery to achieve contract KPIs.
• Build and maintain relationships with clients, subcontractors and consultants.
• Monitor performance, approve timesheets, run toolbox talks and workforce planning.
• Mentor and develop apprentices and trade team members.
• Prepare monthly reports and participate in client meetings and reviews.
• Ensure compliance with contractual obligations, safety requirements and procedures.
• Provide technical guidance for troubleshooting and issue resolution.
• Coordinate emergency response activities and operational continuity.
• Identify opportunities for continuous improvement and enhanced service delivery.
• Promote a positive safety culture and strong team environment.

Skills

Leadership

People management

Customer service

Communication

Problem solving

Safety culture

Time management

Education

Trade qualification or licence

Current Driver's Licence

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

BGIS Technical Trade Services - Mascot NSW

Employment Type: Full-Time, Permanent, On-Site

The Role

We're seeking an experienced Trade Services Supervisor to lead a team of skilled tradespeople within a major aviation environment. In this role, you'll oversee service delivery, maintenance operations, quoting, minor works, and trade team performance while ensuring critical airport infrastructure remains safe, compliant, and operational.

You will play a key role in managing day-to-day maintenance activities, client relationships, subcontractor coordination, and team development. Working closely with the Account Manager, Facilities Managers, and operational stakeholders, you'll ensure services are delivered safely, efficiently, and in line with contractual requirements and client expectations. Based on the position description in Position Description - Trade Services Supervisor - SYD, the role includes team leadership, mentoring apprentices, managing performance, overseeing quoting and tendering activities, and driving continuous improvement initiatives.

From day one, you'll be supported with the tools, systems, and leadership framework needed to succeed within one of Australia's most critical operational environments.

Why You'll Love Working With BGIS

• Company pool vehicle - modern fleet with tolls, fuel & insurance covered
• Strong wages, yearly increases
• Free on-site parking
• Career growth - paid training, study leave, and clear development support
• Top-tier equipment provided - iPad, phone, uniforms & PPE supplied
• Recognition & rewards - spot vouchers & $2,000 employee referral bonus
• Health, wellbeing & lifestyle benefits - Fitness Passport, employee discounts, and optional yearly paid flu vaccination vouchers
• Various employee benefits, including novated leasing options
• Paid parental leave & paid volunteer leave
• Safe systems, supportive team & clear pathways for promotion

What You'll Be Doing

• Lead, coach, and support a team of trade personnel to ensure high-quality service delivery
• Oversee maintenance activities, minor works, installations, and reactive maintenance across critical infrastructure assets
• Manage quoting, tendering, and service delivery activities to ensure contract KPIs are achieved
• Build and maintain strong relationships with clients, subcontractors, suppliers, and consultants
• Monitor team performance, approve timesheets, conduct toolbox talks, and support workforce planning
• Mentor and develop apprentices and trade team members
• Prepare monthly reports and participate in client meetings and operational reviews
• Ensure compliance with contractual obligations, safety requirements, and company procedures
• Provide technical guidance and support for troubleshooting and issue resolution
• Coordinate emergency response activities and support operational continuity
• Identify opportunities for continuous improvement and enhanced service delivery
• Promote a positive safety culture and strong team environment

Your Education, Experience & Skills

• Trade qualification or licence in a construction or building services trade
• Current Driver's Licence
• Experience in a leadership or supervisory role within a trade, maintenance, facilities management, or technical services environment
• Strong experience managing service delivery, maintenance operations, and client relationships
• Demonstrated experience overseeing quoting, tendering, and minor works delivery
• Excellent people leadership, coaching, and mentoring skills
• Strong customer service and stakeholder management capabilities
• High-level written and verbal communication skills
• Strong administrative and reporting skills, including Microsoft Word, Excel, and PowerPoint
• Ability to prioritise competing demands in a fast-paced operational environment
• Experience supervising construction or maintenance trades highly regarded
• Previous experience working within aviation environments highly regarded
• Ability to obtain an Aviation Security Identification Card (ASIC) pass
• Full working rights in Australia essential

About BGIS

BGIS Technical Services is the hands-on trades and maintenance division of BGIS, delivering safe, reliable, and efficient technical services for clients across Australia. Backed by BGIS's global capability, we invest in safe systems, innovative technology, and career development so our teams can do their best work.

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging. We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.