Trade Sales Specialist - Frontline, Training & Growth

Lawrence & Hanson; Swan Hill; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit share program

Employee discounts

Opportunities to work across Australia

Sustainability focus

Job summary

Lawrence & Hanson in Swan Hill is seeking a hands-on customer service and sales assistant to be the friendly face at the trade counter, answer calls, and reply to emails. You’ll help customers get the right products on time and build strong supplier relationships.

No electrical experience is required—just the right attitude. This full-time role offers friendly training, a supportive team, and clear opportunities for growth across Australia.

Qualifications

• Experience in trade sales, retail, hospitality, or any customer-facing role.
• Natural problem solver who enjoys finding solutions.
• Comfortable with tech and familiar with Microsoft Office.
• Positive, energetic, and team-oriented.
• Organised, proactive, and eager to learn.
• Looking for a role that’s fast-paced, social, and full of reward.

Responsibilities

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

Skills

Customer-facing role

Problem solving

Tech savvy

Team oriented

Organised / proactive

Fast-paced / social

Education

Microsoft Office

Tools

Microsoft Office

Job description

Lawrence & Hanson in Swan Hill is seeking a hands-on customer service and sales assistant to be the friendly face at the trade counter, answer calls, and reply to emails. You’ll help customers get the right products on time and build strong supplier relationships.

No electrical experience is required—just the right attitude. This full-time role offers friendly training, a supportive team, and clear opportunities for growth across Australia.