Trade Sales Associate — Frontline Service & Quotes

L&H Group; Moranbah; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit sharing

Employee discounts

Australia-wide opportunities

Sustainability focus

Job summary

Lawrence & Hanson is Australia’s trusted electrical wholesaler. Reporting to the Branch Manager, this hands-on customer service and sales role focuses on delivering an exceptional experience at every interaction.

You’ll be the frontline face at the trade counter, the helpful voice on the phone, and the professional reply by email—ensuring customers get the right products on time and in full. Training is provided, and there’s no weekend work.

Qualifications

• Experience in customer-facing roles across trade, retail or hospitality.
• Strong problem-solving and proactive attitude.
• Comfortable with tech and basic MS Office tools.

Responsibilities

• Assist customers at the counter, on the phone, and by email.
• Prepare quotes and guide customers to the right products (training provided).
• Build strong relationships with customers and suppliers.

Skills

Trade sales

Customer service

Retail

Team player

Office software

MS Office

Tools

Microsoft Office

Job description

Lawrence & Hanson is Australia’s trusted electrical wholesaler. Reporting to the Branch Manager, this hands-on customer service and sales role focuses on delivering an exceptional experience at every interaction.

You’ll be the frontline face at the trade counter, the helpful voice on the phone, and the professional reply by email—ensuring customers get the right products on time and in full. Training is provided, and there’s no weekend work.