Trade Sales & Customer Relations — Dual-Site Growth Role

All Purpose Coatings Pty; Melbourne; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Onsite parking

Job summary

All Purpose Coatings Pty is seeking a customer acquisition and relationship-building specialist for our Hallam and Keilor sites. The role focuses on face-to-face service, order processing, and expanding our Melbourne presence.

You will cover both branches, travel between sites, and support growth through lead validation and outreach. A current driver’s licence is required for travel between locations.

Qualifications

• Experience: Previous customer service experience is essential; sales and trade experience are highly regarded.
• Tech Savvy: Proficient in Outlook, the Internet, and CRM systems.
• Mindset: An unwavering drive to succeed and open to development.
• Requirements: A current driver's licence is required for travel between Hallam and Keilor (ute may be provided).

Responsibilities

• Customer Service: Provide exceptional face to face service for walk-in trade and retail customers.
• Enquiry Management: Answer phone calls and process customer orders via email and phone.
• Relationship Building: Maintain strong relationships with existing clients and seek new opportunities.
• Branch Support: Provide coverage for both Hallam and Keilor branches when needed.
• Growth & Outreach: Conduct lead validation and research to expand Melbourne presence.

Skills

Customer service

Sales experience

CRM proficiency

Driver's license

Tech-savvy

Tools

CRM systems

Outlook

Job description

All Purpose Coatings Pty is seeking a customer acquisition and relationship-building specialist for our Hallam and Keilor sites. The role focuses on face-to-face service, order processing, and expanding our Melbourne presence.

You will cover both branches, travel between sites, and support growth through lead validation and outreach. A current driver’s licence is required for travel between locations.