Trade Counter Specialist — Customer Care & Stock Expert

Reece Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonuses

Paid annual leave, sick leave, and Par

Continuous learning and development

Generous employee discounts across Re​

Reece Boost

Job summary

Reece Group’s Concord Plumbing branch in Sydney is seeking a Branch Staff member to help plumbers and tradespeople access products for building and renovation projects, while performing essential branch operations.

No industry experience? No problem. We offer paid on-the-job training, online learning modules, and ongoing courses to help you grow. You’ll also handle customer service, quotes, picking, packing, stock control, and occasional deliveries as part of a dynamic team.

Qualifications

• Experience in customer service is preferred.
• Willingness to learn and develop new skills.
• Ability to operate in a fast-paced branch environment.

Responsibilities

• Assist customers with product access and information.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control tasks.
• Make deliveries to customers using a company vehicle.
• Maintain a safe, organised, and welcoming branch environment.

Skills

Customer service

Tech-savvy

Driver's licence

Forklift licence ideal

Education

Job description

Reece Group’s Concord Plumbing branch in Sydney is seeking a Branch Staff member to help plumbers and tradespeople access products for building and renovation projects, while performing essential branch operations.

No industry experience? No problem. We offer paid on-the-job training, online learning modules, and ongoing courses to help you grow. You’ll also handle customer service, quotes, picking, packing, stock control, and occasional deliveries as part of a dynamic team.