Trade Counter Specialist — Customer Service & Stock

Reece Australia Pty Ltd; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Stable full-time employment

Performance based bonuses

Paid annual leave, sick leave, and Par

Job summary

Reece Australia Pty Ltd is hiring a Trade Counter Assistant at Concord Plumbing. You’ll help tradespeople access plumbing products, provide quotes, and support branch operations. You’ll be part of a team focused on service, accuracy, and safety.

Join a company with extensive training, career growth, and employee discounts across business units. A driver’s licence is required; forklift licence is a plus. This is a stable full-time opportunity in a busy branch setting.

Qualifications

• Previous experience in customer service and enjoys helping people both in person and over the phone.
• Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.
• Tech-savvy and adaptable to learn new systems.
• Holds a clean, valid driver’s licence.
• Valid Forklift licence is ideal but not essential.
• Wants to develop their career - either locally, within our broader network or head office!

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on the job training initiatives.

Skills

Customer service

Excellent communication

Valid driver’s license

Forklift license (preferred)

Tech-savvy

Job description

Reece Australia Pty Ltd is hiring a Trade Counter Assistant at Concord Plumbing. You’ll help tradespeople access plumbing products, provide quotes, and support branch operations. You’ll be part of a team focused on service, accuracy, and safety.

Join a company with extensive training, career growth, and employee discounts across business units. A driver’s licence is required; forklift licence is a plus. This is a stable full-time opportunity in a busy branch setting.