Trade Counter Assistant - Kelvin Grove (Actrol)

Reece Group; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for renovation

Reece Boost cashback & discounts

Paid parental leave

Job summary

Actrol, part of the Reece Group, is seeking a friendly Trade Counter team member in Kelvin Grove (Brisbane) to help engineers, project managers and tradespeople access products and keep the branch running smoothly.

A typical day includes customer service and product information, providing quotes in person and over the phone, picking, packing and stock control, keeping the branch tidy and safe, and occasional deliveries using a company vehicle.

Qualifications

• Experience in retail sales or customer service and enjoys helping customers in person or over the phone.
• Willing to learn and adapt to the space.
• Ability to pick orders, maintain shop floor displays and ensure information is accurate.
• Can use a computer and learn new systems.
• Clean valid driver's licence and openness to weekend shifts.
• Wants to develop their career within the network or head office.

Responsibilities

• Providing customer service and information about products.
• Providing quotes in person and over the phone.
• Undertaking pick packing and stock control activities.
• Helping keep the branch tidy and safe.
• Making occasional deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Computer literacy

Driver's license

Weekend shifts

Tools

Point of Sale system

Job description

About Actrol

We keep things cool!

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it's a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Kelvin Grove, you'll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

We'd love to hear from you if you're someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Might not have experience in this space, but is willing to learn
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate your bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.