Trade Counter Assistant - Slacks Creek (Actrol)

Reece; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Continuous learning and development

Discounts on bathroom/kitchen products

Reece Boost – savings on groceries,4-f

Paid parental leave

Job summary

Reece is seeking a Trade Counter Assistant for the Slacks Creek branch. You will support engineers, project managers and tradespeople by providing product information, quotes, and assistance to ensure smooth branch operations.

The role involves pick packing, stock control, keeping the branch tidy and safe, and occasional deliveries. A valid driver’s licence is required and shifts may include weekends. Training and career development are available within the Reece network.

Qualifications

• Experience in retail sales or customer service.
• Willing to learn and adapt to new systems.
• Has a clean, valid driver’s licence.

Responsibilities

• Provide customer service and product information.
• Quote products in person and over the phone.
• Handle pick packing and stock control.
• Make occasional deliveries using a company vehicle.

Skills

Customer service

Retail sales

Stock control

Pick packing

Driver's license

Computer skills

Teamwork

POS software

Tools

POS software

Job description

Trade Counter Assistant - Slacks Creek (Actrol)About ActrolWe keep things cool!We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.About the roleAs part of the Trade Counter team in Slacks Creek, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.Your day-to-dayA typical day will involve:Providing customer service and information about productsProviding quotes both in person and over the phoneUndertaking pick packing and stock control activitiesHelping keep the branch tidy and safeMaking occasional deliveries to customers using a company vehicleWe’d love to hear from you if you’re someone who:Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phoneMight not have experience in this space, but is willing to learnCan pick orders, maintain shop floor displays and ensure information provided is accurateCan use a computer and is happy to learn new systemsHas a clean valid driver’s licence and is open to working various shifts, including weekendsWants to develop their career - either locally, within our network or head officeOur perks and benefits:Performance based bonusesPaid annual leaveContinuous learning and development programs to support your career goalsGenerous discounts for those looking to renovate their bathroom or kitchenReece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and morePaid parental leaveWhat happens next!After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours.Don’t worry about time constraints; you can take it at your own pace and even pause and return later.Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.Reece GroupOur journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.