Tour Production Lead – Sydney Hybrid (South Pacific)

EF Educational Tours; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

EF Educational Tours in Sydney, Australia, seeks a proactive Tour Production Specialist to manage operational planning, supplier coordination and tour components across the South Pacific.

You will partner with suppliers and internal teams to ensure accurate routing, bookings, cost control and a seamless on-tour experience, while driving continuous improvement in our processes and delivering high-quality student and educator travel.

Qualifications

• 1–3 years of tour operations or travel logistics experience.
• Strong communicator with stakeholder management across teams.
• Experience negotiating services and resolving supplier issues.
• Good numerical and analytical skills for budgets and costs.
• Excellent organizational skills with multitasking ability.
• Proactive and solution‑oriented with initiative.

Responsibilities

• Source, onboard and manage suppliers across the South Pacific.
• Coordinate and maintain tour components including routing and reservations.
• Manage supplier bookings and confirmations ahead of departures.
• Monitor budgets and variances to improve cost efficiency.
• Collaborate with Operations and other departments for smooth tours.
• Respond to disruptions and resolve on-tour incidents proactively.
• Provide on-tour support and escalate when needed.
• Contribute to tour design and process improvements.
• Maintain accurate data across systems and documentation.
• Travel for supplier visits and safety checks when required.

Skills

Supplier management

Tour operations

Logistics coordination

Budget management

Communication

Problem solving

Attention to detail

Cross-cultural collaboration

Driver's license

Data systems

Job description

EF Educational Tours in Sydney, Australia, seeks a proactive Tour Production Specialist to manage operational planning, supplier coordination and tour components across the South Pacific.

You will partner with suppliers and internal teams to ensure accurate routing, bookings, cost control and a seamless on-tour experience, while driving continuous improvement in our processes and delivering high-quality student and educator travel.