Tom Ford Brand Ambassador

Lagardere Travel Retail; Cairns Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Parking

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Dynamic Airport Environment

Job summary

LagardèreAWPL is seeking a Brand Ambassador for Cairns Airport to provide expert beauty advice and a premium shopping experience for travellers. You will be the go-to beauty guru, delivering personalised service and brand storytelling in a bustling airport environment.

The role requires passion for cosmetics, strong presentation, and the flexibility to work early mornings, late nights, weekends, and holidays.

Qualifications

• In-depth passion for beauty & fragrance; industry experience a plus.
• Ability to chat with customers and find their perfect match.
• Impeccable grooming and personal presentation aligned with the brand.
• Willingness to work early mornings, late nights, weekends and holidays.
• Right to work in Australia and ability to obtain an Aviation Security ID Card.

Responsibilities

• Deliver VIP customer service with beauty expertise.
• Stay ahead of trends with brand training.
• Keep the store inviting and insta-worthy.
• Process sales smoothly and efficiently.
• Greet customers with a smile and fragrance touches.

Skills

Beauty knowledge

Customer engagement

Impeccable personal presentation

Flexible schedule

Work rights & Aviation ID card

Job description

Where Fragrance Meets Adventure!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Showcasing a range of globally recognised beauty and fragrance brands in a sleek and sophisticated setting, AMUSE Beauty Studio aims to make beauty personal. Shop a range of cosmetics and fragrances like Tom Ford, MAC, Jo Malone, Benefit and more

The Role:

As a Brand Ambassador in Cairns Airport, your mission is to make travellers feel fabulous! You’ll be their go-to beauty guru, offering expert advice and a seamless shopping experience.

*Proposed shifts from Thursday to Monday (Tuesday & Wednesday off) shifts range from 10:00am to 6:00pm and 1:00pm to 9:00pm.

What You’ll Do:

• Deliver VIP customer service with your beauty expertise.
• Stay ahead of trends with regular brand training.
• Keep the store looking insta-worthy & inviting.
• Process sales smoothly & efficiently.
• Assist customers with a smile (and maybe a spritz of perfume).

What Makes You a Perfect Fit?

• You’re obsessed with all things beauty & fragrance (bonus points for industry experience)
• You can chat effortlessly with customers & help them find their perfect match.
• You have impeccable personal presentation – because you ARE the brand!
• You’re flexible to work early mornings, late nights, weekends & holidays – because beauty never sleeps!
• You have the right to work in Australia & can obtain an Aviation Security ID Card.

Perks & Benefits:

• Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
• Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
• Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
• Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
• Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.