Third-Party Governance Lead – Centre of Excellence

Bupa Australia; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Wellbeing program

Job summary

Bupa Australia is seeking a Third-Party Governance Manager to lead and enhance the enterprise-wide supplier governance approach. You will govern and standardise frameworks, drive risk-based decisions and partner with senior stakeholders to strengthen supplier oversight and resilience.

You will own the governance framework, mentor teams, and implement phased improvements across critical suppliers, ensuring governance is practical, scalable and proportionate to risk.

Qualifications

• Proven experience in third party governance, supplier management, contract management, procurement, operational risk or a related discipline within a complex or regulated environment.
• Knowledge of the end-to-end supplier lifecycle, including contracts, supplier performance, service levels, operational resilience and relationship governance
• Strong relationship management skills with the ability to influence and partner with senior stakeholders across a broad and complex organisation.
• Demonstrated success designing, implementing and enhancing governance frameworks, controls and operating models, particularly for critical or high-risk suppliers.
• Ability to translate policy, regulatory and risk requirements into practical business solutions and governance controls.
• Strong commercial, analytical and reporting capability, with experience identifying trends, providing executive insights and supporting decision-making.
• Experience working with technology suppliers, digital services or technology-related governance frameworks will be highly regarded, though not essential.
• Relevant qualifications in Business, Commerce, Procurement, Supply Chain, Risk, Finance, Law or a related discipline. Professional certifications such as MCIPS, CIPS, CPSM, PMP or governance/risk credentials are advantageous.

Responsibilities

• Own and continuously improve the Supplier Governance Framework, handbook, tiering approach, minimum requirements and supporting procedures.
• Translate policy, regulatory, risk, contractual and operational resilience requirements into practical, proportionate governance controls and guidance.
• Define clear governance roles and accountabilities across Business Owners, Third Party Relationship Owners, Contract Management, Procurement, Third Party Governance and Risk.
• Operate a governance centre of excellence, providing authoritative guidance, coaching and practical support across Bupa.
• Develop and maintain standard governance plans, meeting packs, scorecards, agendas, action and risk registers, annual review checklists and executive summaries.
• Lead phased implementation of the framework across Material Service Providers, Critical Service Providers and other priority third parties, including maturity assessments and uplift plans.

Skills

Third party governance

Supplier management

Contract management

Procurement

Operational risk

Relationship management

Governance frameworks

Policy translation

Education

Business/Commerce/Procurement/Finance/Law

Job description

Bupa Australia is seeking a Third-Party Governance Manager to lead and enhance the enterprise-wide supplier governance approach. You will govern and standardise frameworks, drive risk-based decisions and partner with senior stakeholders to strengthen supplier oversight and resilience.

You will own the governance framework, mentor teams, and implement phased improvements across critical suppliers, ensuring governance is practical, scalable and proportionate to risk.