Third Party Governance Manager

Bupa ANZ; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Viva Healthier Program

Job summary

Bupa ANZ, Melbourne-based, is seeking a Third-Party Governance Manager to lead and mature our enterprise-wide supplier governance approach. You will drive governance frameworks, exceed requirements, and partner with senior stakeholders to strengthen oversight and resilience.

The role offers cross-functional exposure across the organisation, and requires translating policy into practical governance controls for high-risk suppliers, with a focus on risk and performance reporting.

Qualifications

• Proven experience in third party governance, supplier management, contract management, procurement, operational risk or a related discipline within a complex or regulated environment.
• Knowledge of end-to-end supplier lifecycle, including contracts, supplier performance, service levels, operational resilience and relationship governance
• Strong relationship management skills with the ability to influence and partner with senior stakeholders across a broad and complex organisation.
• Demonstrated success designing, implementing and enhancing governance frameworks, controls and operating models, particularly for critical or high-risk suppliers.
• Ability to translate policy, regulatory and risk requirements into practical business solutions and governance controls.
• Strong commercial, analytical and reporting capability, with experience identifying trends, providing executive insights and supporting decision-making.
• Experience working with technology suppliers, digital services or technology-related governance frameworks will be highly regarded, though not essential.

Responsibilities

• Own and continuously improve the Supplier Governance Framework, handbook, tiering approach, minimum requirements and supporting procedures.
• Translate policy, regulatory, risk, contractual and operational resilience requirements into practical, proportionate governance controls and guidance.
• Define clear governance roles and accountabilities across Business Owners, Third Party Relationship Owners, Contract Management, Procurement, Third Party Governance and Risk.
• Operate a governance centre of excellence, providing authoritative guidance, coaching and practical support across Bupa.
• Develop and maintain standard governance plans, meeting packs, scorecards, agendas, action and risk registers, annual review checklists and executive summaries.
• Lead phased implementation of the framework across Material Service Providers, Critical Service Providers and other priority third parties, including maturity assessments and uplift plans.

Skills

Third party governance

Supplier management

Contract management

Procurement

Stakeholder management

Risk management

Education

Business/Commerce/Procurement

Law or risk certification (e.g., MCIPS/CIPS/CPSM/PMP)

Job description

• Join the APAC Procurement Contract & Supplier Management team
• Role has exposure enterprise-wide across the organisation to influence third party governance outcomes
• Operate a governance centre of excellence
• Hybrid, Permanent, Sydney or Melbourne

At Bupa, purpose meets possible . Join us and help shape a future where healthcare is more connected, more personal and more human. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers.

As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of this role is:

As Third-Party Governance Manager , you'll lead and continuously enhance Bupa's enterprise-wide approach to third party governance, ensuring suppliers are governed consistently and proportionately based on their risk, criticality and business impact.

Acting as a centre of excellence, you'll drive the adoption of Bupa's Supplier Governance Framework across critical and strategic suppliers, strengthen governance practices and reporting, and partner with senior stakeholders across the business to improve supplier oversight, risk management and operational resilience.

This role offers significant exposure across the organisation and the opportunity to influence third party governance outcomes at an enterprise level.

What you’ll be responsible for:

• Own and continuously improve the Supplier Governance Framework, handbook, tiering approach, minimum requirements and supporting procedures.
• Translate policy, regulatory, risk, contractual and operational resilience requirements into practical, proportionate governance controls and guidance.
• Define clear governance roles and accountabilities across Business Owners, Third Party Relationship Owners, Contract Management, Procurement, Third Party Governance and Risk.
• Operate a governance centre of excellence, providing authoritative guidance, coaching and practical support across Bupa.
• Develop and maintain standard governance plans, meeting packs, scorecards, agendas, action and risk registers, annual review checklists and executive summaries.
• Lead phased implementation of the framework across Material Service Providers, Critical Service Providers and other priority third parties, including maturity assessments and uplift plans.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role.

What you’ll need to make it possible:

• Proven experience in third party governance, supplier management, contract management, procurement, operational risk or a related discipline within a complex or regulated environment.
• Knowledge of the end-to-end supplier lifecycle, including contracts, supplier performance, service levels, operational resilience and relationship governance
• Strong relationship management skills with the ability to influence and partner with senior stakeholders across a broad and complex organisation.
• Demonstrated success designing, implementing and enhancing governance frameworks, controls and operating models, particularly for critical or high-risk suppliers.
• Ability to translate policy, regulatory and risk requirements into practical business solutions and governance controls.
• Strong commercial, analytical and reporting capability, with experience identifying trends, providing executive insights and supporting decision-making.
• Experience working with technology suppliers, digital services or technology-related governance frameworks will be highly regarded, though not essential.
• Relevant qualifications in Business, Commerce, Procurement, Supply Chain, Risk, Finance, Law or a related discipline. Professional certifications such as MCIPS, CIPS, CPSM, PMP or governance/risk credentials are advantageous.

At Bupa your wellbeing, identity, and personal story are respected and valued.

We are continuing to build teams that reflect the diversity of the communities we serve.

Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation.

If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.