Theatre Front Desk & Admin Specialist

The Royal Melbourne Hospital; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Meaningful Work

Career Growth

Supportive Culture & Belonging

Innovation

World-Class Excellence

Salary Packaging up to AU$12,000 tax‑s

Parkville Precinct location

Job summary

The Royal Melbourne Hospital is seeking a capable front-of-house administrator to support the perioperative team at the Parkville precinct. You will provide clerical support, greet visitors, answer calls and assist with daily theatre operations, ensuring a smooth patient flow and efficient administration across the operating suites.

Based primarily at theatre front reception, you will work with perioperative staff, contribute to documentation processes and support the theatre floor coordinator.

Qualifications

• Excellent customer service and professional telephone manner.
• Strong administrative and computer skills with Microsoft Office.
• Knowledge of medical terminology.
• Demonstrated initiative, problem-solving ability, flexibility and reliability.

Responsibilities

• Greet visitors, answer phones and provide a professional front-of-house presence for the operating suite.
• Attend meetings, take minutes, and liaise with theatre staff and hospital personnel.
• Manage staff lockers, theatre access, consumables, deliveries and maintenance requests.
• Admit, transfer and discharge patients and provide clerical and basic IT support to perioperative staff.
• Assist the Theatre Floor Coordinator, audit documentation, run reports and upload post-op documents to Epic.

Skills

Customer service

Interpersonal skills

Communication

Telephone etiquette

IT basics

Tools

Microsoft Office

Job description

The Royal Melbourne Hospital is seeking a capable front-of-house administrator to support the perioperative team at the Parkville precinct. You will provide clerical support, greet visitors, answer calls and assist with daily theatre operations, ensuring a smooth patient flow and efficient administration across the operating suites.

Based primarily at theatre front reception, you will work with perioperative staff, contribute to documentation processes and support the theatre floor coordinator.