Theatre Bookings Clerk

Peninsula Private Hospital; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounted health insurance

CPD support

Flexibility across hospitals

Job summary

Peninsula Private Hospital is seeking an experienced Theatre Bookings Clerk to coordinate and manage theatre bookings, supporting surgeons, patients and clinical teams. You will maintain theatre schedules, process theatre lists, prepare patient fee estimates, and liaise with pathology providers and perioperative staff.

The role requires strong organisation, proactive communication, and the ability to manage multiple priorities in a fast-paced healthcare setting.

Qualifications

• Minimum of one year experience in hospital theatre bookings.
• Experience using Patient Information Systems, with WebPAS experience highly desirable.
• Professional telephone manner with experience managing both incoming and outgoing calls.
• Demonstrated ability to deliver exceptional customer service.

Responsibilities

• Daily entry and maintenance of theatre lists.
• Preparation of patient fee estimates and quotations.
• Management of theatre item numbers and scheduling requirements.
• Coordination of theatre schedules and booking activities.
• Liaison with surgeon consulting suites, pathology providers, and internal departments.
• Ensuring accurate data entry and maintenance of patient information.
• Providing high-quality customer service to patients and medical professionals.

Skills

MS Office

Experience in theatre bookings

Customer service

Data entry

Communication skills

Organisational skills

Tools

WebPAS

Job description

Peninsula Private Hospital has an exciting opportunity for an experienced Theatre Bookings Clerk to join our team.

In this key role, you will be responsible for coordinating and managing theatre bookings while providing exceptional support to surgeons, patients, and clinical teams. Your responsibilities will include maintaining theatre schedules, processing theatre lists, preparing patient fee estimates, managing theatre item numbers, and liaising with surgeon consulting suites, pathology providers, and members of the perioperative team.

The successful candidate will be a highly organised professional who can build strong relationships, communicate effectively, think proactively, and confidently manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Daily entry and maintenance of theatre lists
• Preparation of patient fee estimates and quotations
• Management of theatre item numbers and scheduling requirements
• Coordination of theatre schedules and booking activities
• Liaison with surgeon consulting suites, pathology providers, and internal departments
• Ensuring accurate data entry and maintenance of patient information
• Providing high-quality customer service to patients and medical professionals

About Us

Peninsula Private is currently a 54 bed acute and rehabilitation hospital with 4 operating theatres and 2 procedure room located on the idyllic Redcliffe Peninsula. Specialties include orthopaedics, general surgery, urology, gynaecology, gastroenterology, ophthalmology and internal medicine and the delivery of leading rehabilitation services and programs on the Brisbane northside.

About You

You will possess excellent communication and interpersonal skills and be comfortable working collaboratively with doctors, nurses, allied health professionals, administrative staff, and patients.

This role is ideally suited to an experienced Theatre Bookings Clerk who takes ownership of their work and thrives in a busy healthcare environment.

Essential Skills and Experience

• Intermediate to advanced Microsoft Office skills with a strong focus on accuracy and attention to detail
• Minimum of one year experience in hospital theatre bookings
• Experience using Patient Information Systems, with WebPAS experience highly desirable
• Professional telephone manner with experience managing both incoming and outgoing calls
• Demonstrated ability to deliver exceptional customer service
• Ability to work effectively in a fast-paced environment while managing competing priorities
• Experience handling confidential and sensitive patient information
• Strong organisational skills and ability to work independently while contributing to a team environment

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

• Flexibility to work across one or multiple hospitals across our network.
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

More Information

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.