Testing Supervisor

Australian Red Cross Lifeblood; City of Melbourne; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

14 weeks parental leave

Employee assistance program

Additional annual leave

Job summary

Australian Red Cross Lifeblood in Melbourne is seeking a Testing Supervisor to lead the testing team at the Melbourne Processing Centre, ensuring timely delivery of testing outcomes that support Lifeblood’s mission.

You will oversee laboratory operations, coordinate resources, and drive performance while maintaining a culture of service excellence and regulatory compliance.

Qualifications

• Experience in laboratory or pharmaceutical manufacturing environments, ideally within regulated GMP/GLP settings; pathology laboratory testing experience is desirable.
• Demonstrated ability to lead and supervise large teams, with prior experience in a testing or laboratory environment highly regarded.
• Strong understanding of standard operating procedures and the ability to apply them across a range of technical processes.
• Proven capability to plan, coordinate, and manage team performance to deliver on operational KPIs.
• A collaborative mindset, with the ability to work effectively across teams and stakeholders.
• Excellent communication and organisational skills, with the ability to engage, influence, and prioritise effectively.

Responsibilities

• Leading the Testing team to deliver core laboratory activities, including infectious disease screening, Nucleic Acid testing, blood grouping, antibody screening, bacterial contaminationscreening, and confirmatory testing etc.
• Planning and managing rosters and shifts, adjusting resources to meet changing demands
• Coordinate closely with upstream and downstream teams to ensure smooth end-to-end operations
• Oversee the review and authorisation of testing results to ensure accuracy and compliance
• Partnering with other Supervisors to recruit, coach, and develop team members
• Support the Scientific Operations Manager in monitoring performance and delivering operational priorities
• Drive continuous improvement initiatives to enhance efficiency, quality, and workflow
• Ensure all activities meet required quality standards and regulatory compliance (GMP and NATA)

Skills

Lab leadership

Team supervision

GMP/GLP knowledge

Communication

Job description

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Search suburb or city: West Melbourne, VIC, AU, 3003

Company: Australian Red Cross Lifeblood

• Fixed Term Full-Time- 38.00 hours per week until - 16/05/2027
• Varied shifts across a rotating roster - Monday to Sunday(5:30am-11:00pm)
• Salary starting from $100K-120K + Penalties + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

We are seeking aTesting Supervisor to join our testing team at the Melbourne Processing Centre, playing a critical leadership role in ensuring the safe, efficient, and timely delivery of testing outcomes that support Lifeblood’s mission.

In this role, you will lead and oversee the day-to-day operations of the Testing laboratory, ensuring the successful delivery of the testing schedule through effective coordination of resources, workflow optimisation, and strong team leadership. Your work will directly contribute to the timely release of blood and blood products, supporting patient care and reinforcing a culture of service excellence.

As a leader you will influence both operational performance and team culture. In collaboration with other supervisors, you will lead & manage a team of staff, including scientists, senior technicians, and technicians. Together, you will foster a positive, inclusive, and psychologically safe working environment, while actively supporting team development, capability uplift, and alignment to organisational strategic priorities.

A day in the role will see you:

• Leading the Testing team to deliver core laboratory activities, including infectious disease screening, Nucleic Acid testing, blood grouping, antibody screening, bacterialcontaminationscreening, and confirmatory testing etc.
• Planning and managing rosters and shifts, adjusting resources to meet changing demands
• Coordinate closely with upstream and downstream teams to ensure smooth end-to-end operations
• Oversee the review and authorisation of testing results to ensure accuracy and compliance
• Partnering with other Supervisors to recruit, coach, and develop team members
• Support the Scientific Operations Manager in monitoring performance and delivering operational priorities
• Drive continuous improvement initiatives to enhance efficiency, quality, and workflow
• Ensure all activities meet required quality standards and regulatory compliance (GMP and NATA)

Sound interesting? Here’s what we’re looking for:

• Experience in laboratory or pharmaceutical manufacturing environments, ideally within regulated GMP/GLP settings; pathology laboratory testing experience is desirable
• Demonstrated ability to lead and supervise large teams, with prior experience in a testing or laboratory environment highly regarded
• Strong understanding of standard operating procedures and the ability to apply them across a range of technical processes
• Proven capability to plan, coordinate, and manage team performance to deliver on operational KPIs
• A collaborative mindset, with the ability to work effectively across teams and stakeholders
• Excellent communication and organisational skills, with the ability to engage, influence, and prioritise effectively

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.

Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, [e-mail] .To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team.

Please note: we can’t accept applications sent directly to this email address.

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role.