Nursing Assistant

Lifeblood; Mildura; On-site; AUD 34,000 - 43,000; Part time

Benefits offered by this job

5 weeks annual leave

Salary packaging option up to $15,900

14 weeks parental leave

Employee assistance program

Job summary

Lifeblood in Mildura (Victoria) is hiring a Nursing Assistant to support donors throughout the donation process. The role emphasizes superb customer service and a caring donor experience, with full training provided to learn blood collection procedures.

Expect to work varied shifts on a rotating roster Tuesday to Friday, with a salary starting from $33.12 per hour plus penalties, super, and salary packaging options.

Qualifications

• No prior blood collection experience required; paid training blends hands-on practice with online learning.
• Passion for delivering an exceptional donor experience with proven customer-facing experience.
• A day in the centre includes donor interviewing, setting up equipment, and supporting a smooth donation process.

Responsibilities

• Greet and interview potential donors to assess eligibility.
• Create a donor experience they’ll love and encourage return visits.
• Conduct routine blood pressure and haemoglobin tests.
• Set up machines and collections equipment.
• Insert and remove needles to collect blood products.
• Monitor donors post-donation and assist with rebooking.

Skills

Customer service

Needle handling

Team collaboration

Mobility/standing

Job description

• Permanent Part-Time opportunity - 40-50 hours per fortnight
• Varied shifts across a rotating roster - Tuesday - Friday
• Located at Mildura Donor Centre, Victoria
• Salary starting from $33.12 per hour + Penalties + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.

You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.

A day in the centre could see you:

• Greet and interview potential donors to understand their eligibility and suitability to donate
• Create a donor experience they'll love and want to come back
• Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

Take our Virtual Tour to gain a better understanding of the role and work environment: Virtual-tour-recruitment-DSNA

No previous blood collection experience is required. Our paid training program blends hands-on practice with online learning to set you up for success. What's essential is your passion for delivering an exceptional donor experience, supported by proven customer-facing experience that you can draw on in every interaction.

Your skills in action will include:

• Applying your customer service experience to create positive, welcoming interactions with donors
• Being comfortable working with needles, blood and biological materials
• Occasionally lifting between 9-22.7kg
• Supporting and fostering a fantastic team culture
• Frequently standing, walking and bending to set up and pack down equipment and blood products
• Being flexible and available to work every Tuesday, Wednesday, Thursday and Friday

We have flexibility to offer between 40-50 hours per fortnight for this position.

To view the current operational hours for this centre, please check here: Find a donor centre near you | Australian Red Cross Lifeblood

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Minimum 5 weeks annual leave (up to 6 weeks)
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

We're proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You'll hear from us once your application has been reviewed.

Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at ****************************. To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team.