Tertiary Fee Configuration Specialist

UOM University of Melbourne; Parkville; On-site; AUD 111,000 - 120,000; Full time

Benefits offered by this job

17% superannuation

Salary packaging benefits

Health and wellbeing programs

Discounted services

Professional development opportunities

Job summary

University of Melbourne is seeking a System Specialist (Fee Configuration) to ensure compliant, accurate fee structures across core student systems, including StudentOne. You will work with Senior Domain Specialists to optimise processes and coordinate releases, gaining exposure to system access, triage, and vendor engagement.

The role focuses on translating policy into practical rules, supporting peak periods, and maintaining system documentation, while contributing to a collaborative COO

Qualifications

• Experience in tertiary fee configuration, translating policy into practical system rules.
• Hands-on expertise with StudentOne or similar student management systems in a complex education environment.
• Strong analytical skills and evidence-based problem solving.
• Ability to triage tickets, manage backlogs, and coordinate stakeholders to meet service levels.

Responsibilities

• Collaborate with Senior Domain Specialists to improve end-to-end student and learning processes and related system configurations.
• Specialise in tertiary fee configuration, translating policy and legislation into accurate system rules and refinements.
• Support system releases by reviewing release notes, planning testing, and assisting UAT activities.
• Manage system access and support operations through onboarding, offboarding, audits, and peak-period configuration.
• Triage and investigate tickets, maintain docs and knowledge bases, contribute to backlog grooming.

Skills

Fee configuration

StudentOne experience

Analytical skills

Stakeholder coordination

Education

Graduate qualification

Tools

StudentOne

Job description

University of Melbourne is seeking a System Specialist (Fee Configuration) to ensure compliant, accurate fee structures across core student systems, including StudentOne. You will work with Senior Domain Specialists to optimise processes and coordinate releases, gaining exposure to system access, triage, and vendor engagement.

The role focuses on translating policy into practical rules, supporting peak periods, and maintaining system documentation, while contributing to a collaborative COO