Territory Manager - NSW Pharmacy Growth

Chemist Warehouse Group; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Annual salary reviews

Paid parental leave

Employee discounts

Flexible work arrangement

Job summary

Sigma Healthcare is seeking a commercially driven Territory Manager to grow a portfolio of pharmacy customers across NSW. You will report to the State Sales Manager and drive sales, margins and customer relationships in a proactive, consultative role.

Utilise market insights and data to identify opportunities, lead business reviews, and negotiate terms that support sustainable growth. A strong focus on customer service and cross-functional collaboration is essential.

Qualifications

• Proven experience in sales, account management or business development within a commercially driven environment.
• Experience managing customer relationships, developing new business and achieving sales targets.
• Strong commercial acumen with the ability to understand financial performance, budgets and profitability.

Responsibilities

• Develop and execute territory plans to achieve or exceed sales budgets, revenue and margin targets.
• Build and maintain strong relationships with wholesale and branded pharmacy customers, identifying opportunities to improve performance and strengthen partnerships.
• Identify and pursue new business opportunities through proactive prospecting, cold calling, market research and solution-based selling.
• Monitor customer purchasing patterns and market data to identify competitor leakage, retention risks and opportunities to grow customer share.
• Lead customer business reviews, trading discussions and payment term negotiations to achieve commercially sustainable outcomes.
• Drive growth of the independent pharmacy program and generate new franchise brand opportunities.
• Identify pharmacies at risk of leaving and develop proactive strategies to strengthen relationships and retain business.
• Promote relevant business solutions and services, including MPS packing services, to support customer needs and business growth.
• Work collaboratively with internal sales, franchise and retail stakeholders to identify and progress new business and customer retention opportunities.
• Maintain accurate customer records, sales activity and pipeline reporting through CRM.
• Analyse sales performance, market share and customer data to identify opportunities, manage risks and inform territory planning.

Skills

Sales experience

Account management

Negotiation

Data analysis

CRM proficiency

Communication skills

Tools

CRM software

Microsoft Excel

Job description

Sigma Healthcare is seeking a commercially driven Territory Manager to grow a portfolio of pharmacy customers across NSW. You will report to the State Sales Manager and drive sales, margins and customer relationships in a proactive, consultative role.

Utilise market insights and data to identify opportunities, lead business reviews, and negotiate terms that support sustainable growth. A strong focus on customer service and cross-functional collaboration is essential.