Territory Manager | Continence | Vic (SA+Tas)

Heng & Hurst; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Heng & Hurst in Melbourne, Australia, is seeking a proactive Key Account Manager to lead strategic relationships with major customers in the ostomy and continence space. You will develop account plans, establish call cycles, and identify opportunities in collaboration with marketing and sales.

This role emphasizes education and support to customers, tailoring communications, and owning your business—working autonomously while reporting to the Head of Sales ANZ.

Qualifications

• Proven track record in sales and key account management within medical devices.
• Excellent communication skills, with the ability to tailor messages to different audiences.
• Strong organisational and time management abilities.
• Customer-focused mindset with a dedication to service excellence.

Responsibilities

• Develop key account plans aligned with marketing and sales objectives.
• Establish call cycles and plans for maximum productivity.
• Identify new business opportunities while maintaining current customer relationships.
• Identify strategic customer issues and foster mutually beneficial partnerships through education and support.
• Work autonomously and in a self-directed/self-motivated way.

Skills

Key account management

Medical devices sales

Communication skills

Time management

Customer-focused

Job description

Join a global medical device business with a strong commitment to supplying exceptional medical devices that positively impact people's lives. Dedicated to promoting medical products through education, training, and support, this is an established business which specialises in the areas of ostomy and continence. Make a real impact in patient care!

Reporting to the Head of Sales ANZ, this role will require you to:

• Develop key account plans aligned with marketing and sales objectives.
• Establish call cycles and plans for maximum productivity.
• Identify new business opportunities while maintaining current customer relationships.
• Identify strategic customer issues and foster mutually beneficial partnerships through education and support.
• Work autonomously and in a self-directed/self-motivated way.

To Be Successful In This Role You Need

• Proven track record in sales and key account management within medical devices is essential.
• Excellent communication skills, with the ability to tailor messages to different audiences.
• Strong organisational and time management abilities.
• Customer-focused mindset with a dedication to service excellence.

A clinical or nursing background would be beneficial for this role, but not a deal breaker. However, having a passion for patient outcomes is definitely needed. This is a great role for someone looking to take full ownership of what they do and manage their own business.