Tenant Experience & Property Coordinator

Mosaic Property Group; Gold Coast City; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Mosaic Property Group on the Gold Coast is seeking a Client Experience Assistant to support our Client Experience Executives in delivering exceptional service to tenants and owners across our Gold Coast portfolio.

You will manage end-to-end property management tasks, build strong relationships, and coordinate with leasing, operations and support teams to resolve issues promptly and maintain compliance, across our Gold Coast portfolio.

Formación

• Experience in property management operations.
• Customer-centric and proactive with outstanding service.
• Holds a valid driver’s licence and own transport.
• Highly organised with strong time management and attention to detail.
• Team player who works with internal and external stakeholders while managing tasks independently.

Responsabilidades

• Routine Inspections: Conduct timely property routine inspections.
• Entry & Exit Reports: Complete detailed entry and exit reports, and property condition assessments.
• Build strong relationships by liaising with tenants, landlords, and tradespeople to ensure smooth communication and timely resolution of issues that arise.
• Carry out other related ad-hoc duties, and further associated tasks as required.

Conocimientos

Property management

Customer service

Communication

Time management

Team player

Relationship building

Descripción del empleo

Mosaic Property Group on the Gold Coast is seeking a Client Experience Assistant to support our Client Experience Executives in delivering exceptional service to tenants and owners across our Gold Coast portfolio.

You will manage end-to-end property management tasks, build strong relationships, and coordinate with leasing, operations and support teams to resolve issues promptly and maintain compliance, across our Gold Coast portfolio.