Tenancy Officer Anglicare NT

NTCOSS; Alice Springs; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible working conditions

Five weeks annual leave

Salary packaging options

Job summary

Anglicare NT is seeking a Tenancy Officer in Australia to administer transitional accommodation and community housing tenancies while helping residents develop skills for independent living.

You will conduct property inspections, coordinate maintenance, support residents to understand tenancy rights and responsibilities, manage tenancy records, and respond to inquiries to achieve positive tenancy outcomes.

Qualifications

• Qualifications in Community Services, Administration or a related field.
• 2–3 years’ experience with vulnerable individuals and families in community settings.
• Knowledge of the housing and homelessness sector.
• Experience in tenancy management processes and understanding of tenancy legislation, rights and responsibilities.
• Ability to work professionally, maintain boundaries and make sound decisions in complex situations.
• Commitment to culturally safe and inclusive practice, especially with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

Responsibilities

• Conduct property inspections and complete Property Condition Reports.
• Coordinate maintenance and contractor engagement.
• Support residents to understand tenancy rights and responsibilities.
• Manage tenancy documentation and resident records.
• Schedule tenancy-related activities and inspections.
• Respond to resident enquiries to support positive tenancy outcomes.

Skills

Property inspections

Resident support

Contractor coordination

Tenancy rights knowledge

Education

Certificate/Diploma in Community Services or related field

Job description

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services.

Working with Anglicare NT, you will have access to:

–Further training and development options.

–Flexible working conditions; five (5) weeks annual leave.

–A strengths-based environment.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

As Tenancy Officer you are responsible for the administration of transitional accommodation and community housing tenancies while supporting residents to develop the skills needed for successful independent living.

This role is ideal for someone who is passionate about supporting people experiencing housing instability while ensuring safe, well-maintained accommodation and positive tenancy outcomes

You will:

• Conduct property inspections and complete Property Condition Reports
• Coordinate maintenance and contractor engagement
• Support residents to understand tenancy rights and responsibilities
• Manage tenancy documentation and resident records
• Schedule tenancy-related activities and inspections
• Respond to resident enquiries and supporting positive tenancy outcomes

To be successful in this role, you will bring:

• Qualifications in Community Services, Administration or a related field
• At least 2 to 3 years’ experience working with vulnerable individuals and families in community-based settings
• Knowledge of the housing and homelessness sector
• Experience in tenancy management processes and understanding of tenancy legislation, rights and responsibilities
• The ability to work professionally, maintain boundaries and make sound decisions in complex situations
• A commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people.However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver's licence.

Unfortunately, we aren't able to sponsor candidate visas. If you don't have the independent right to work in the country you're applying for, we will not be able to progress your application

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided inAustralian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.