Receptionist Anglicare NT

NTCOSS; Katherine; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Five weeks annual leave

Flexible working conditions

Salary packaging options

Training and development

Job summary

Anglicare NT is seeking a friendly receptionist/administrative assistant to be the first point of contact, delivering welcoming service and clerical support across intake, bookings, and office coordination.

You will provide high-quality customer service, support intake processes, manage bookings and facilities, and assist with financial administration, supporting program staff and management.

Qualifications

• Certificate IV in Business Administration or equivalent is required.
• Experience in reception, administration or customer service roles.
• Knowledge of the housing and homelessness sector is preferred.
• Excellent communication and interpersonal skills are essential.
• Strong organisational skills and ability to manage competing priorities.
• Commitment to confidentiality and professional conduct.
• Commitment to culturally safe and inclusive practice, particularly with Aboriginal and Torres Strait Islander peoples.

Responsibilities

• Serve as the first point of contact for clients, visitors, staff and community members, creating a welcoming, culturally safe environment.
• Provide high-quality customer service, support intake processes, coordinate bookings and facilities, assist with financial administration, and support program staff and management.

Skills

Reception experience

Administration experience

Customer service

Communication skills

Interpersonal skills

Organisational skills

Confidentiality

Cultural safety practice

Education

Certificate IV in Business Administration or equivalent

Job description

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services.

Working with Anglicare NT, you will have access to:

• Further training and development options.
• Flexible working conditions; five (5) weeks annual leave.
• A strengths-based environment.
• We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

As the first point of contact for clients, visitors, staff and community members, you will play a vital role in creating a welcoming and culturally safe environment. This diverse role combines reception, administration, intake support and office coordination responsibilities to ensure the smooth day-to-day operation of our office.

You will provide high-quality customer service, support intake processes, coordinate bookings and facilities, assist with financial administration, and provide valuable support to program staff and management.

To be successful in this role, you will bring:

• Certificate IV in Business Administration or equivalent experience
• Experience in a reception, administration or customer service role
• Knowledge of the housing and homelessness sector
• Excellent communication and interpersonal skills
• Strong organisational skills and the ability to manage competing priorities
• A commitment to confidentiality and professional conduct
• A commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

Applications close COB Friday 18 September 2026

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Unfortunately, we aren’t able to sponsor candidate visas. If you don’t have the independent right to work in the country you’re applying for, we will not be able to progress your application

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.