Tenancy Bonds Team Leader - Flexible / Remote

Department of Local Government, Industry Regulation and Safety; Perth; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

Rostered working at home wherepossible

Job summary

Department of Local Government, Industry Regulation and Safety in Western Australia seeks a Tenancy Bonds Team Leader to supervise the Bonds Administration function and oversee the lodging and release of tenancy bonds. You’ll coach staff, coordinate with the Tenancy Bonds Coordinator, and ensure timely, accurate service delivery to tenants, landlords and external stakeholders.

Join a large, diverse team dedicated to governance, compliance and excellent customer service.

Qualifications

• Leadership experience supervising teams in public sector settings.
• Ability to coach staff and build capability.
• Experience engaging with internal/external stakeholders and clients.

Responsibilities

• Supervise the processing of tenancy bonds transactions and service delivery.
• Provide coaching and mentoring to the Tenancy Bonds Coordinator and Bonds Administration team.
• Lodge and release tenancy bonds and ensure timely, accurate processing and reporting.
• Engage with clients and external stakeholders to support efficient service delivery.

Skills

Supervising staff

Coaching and mentoring

Stakeholder engagement

Governance and compliance

Job description

Department of Local Government, Industry Regulation and Safety in Western Australia seeks a Tenancy Bonds Team Leader to supervise the Bonds Administration function and oversee the lodging and release of tenancy bonds. You’ll coach staff, coordinate with the Tenancy Bonds Coordinator, and ensure timely, accurate service delivery to tenants, landlords and external stakeholders.

Join a large, diverse team dedicated to governance, compliance and excellent customer service.