Tenancy Bonds Team Leader

Department of Local Government, Industry Regulation and Safety; Perth; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

Rostered working at home wherepossible

Job summary

Department of Local Government, Industry Regulation and Safety in Western Australia seeks a Tenancy Bonds Team Leader to supervise the Bonds Administration function and oversee the lodging and release of tenancy bonds. You’ll coach staff, coordinate with the Tenancy Bonds Coordinator, and ensure timely, accurate service delivery to tenants, landlords and external stakeholders.

Join a large, diverse team dedicated to governance, compliance and excellent customer service.

Qualifications

• Leadership experience supervising teams in public sector settings.
• Ability to coach staff and build capability.
• Experience engaging with internal/external stakeholders and clients.

Responsibilities

• Supervise the processing of tenancy bonds transactions and service delivery.
• Provide coaching and mentoring to the Tenancy Bonds Coordinator and Bonds Administration team.
• Lodge and release tenancy bonds and ensure timely, accurate processing and reporting.
• Engage with clients and external stakeholders to support efficient service delivery.

Skills

Supervising staff

Coaching and mentoring

Stakeholder engagement

Governance and compliance

Job description

Permanent Appointment We understand the people you work can make or break a job. We have a friendly, happy, positive team who are waiting for you to join them. Together they share and achieve their goals. Would you like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and rostered working at home, where possible, to help support you and get the best results possible for our community. We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations. The role Consumer Protection is responsible for promoting fair trading and consumer protection in Western Australia. Specifically, our Bonds Administration Branch manages the smooth operation of the lodging and release of bonds for tenants and landlord, ensuring timely and accurate processing of bonds transactions. As Tenancy Bonds Team Leader, you will supervise staff to process these transactions. This will involve providing coaching and mentoring, supporting the Tenancy Bonds Coordinator and Bonds Administration Management, overseeing processing of bonds transactions and delivery of services and ensuring timely service is provided to clients and external stakeholders, as well as other key tasks. You will be joining a large team who share a wealth of knowledge. Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre‑employment checks which will be assessed as part of the selection process. While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed‑term, full‑time or part‑time) within the department and across the WA public sector for the next 12 months, from the date that the recruitment breach period has been finalised.

Eligibility

To be eligible for a permanent appointment , applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise. To be employed with LGIRS, you must meet the pre‑employment requirements of the position and provide consent to undertake relevant pre‑employment screening, which may include a Conflict of Interest Declaration, Nationally Coordinated Criminal History Check, and/or other relevant checks and clearances.

Please contact Amber Lacey, Tenancy Bonds Coordinator on 0438 046 387 or via [e-mail] or visit our website . You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn .

Supporting diversity and inclusion

LGIRS is committed to fostering an inclusive, respectful and supportive workplace. We want everyone to feel valued and empowered to contribute. Inclusion is central to our values of collaboration, accountability, respect, and excellence (CARE). We recognise that a diverse workforce strengthens our organisation. Different perspectives, experiences, and ideas help us better CARE for the Western Australian community. As an equal opportunity employer, and in accordance with the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, young people, and people of diverse sexualities and genders. We are proud members of the Hidden Disability Sunflower Program and the Australian Disability Network . LGIRS is also a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program . Our engagement with these programs and networks reflects our commitment to supporting accessible and inclusive employment for individuals, as well as those with caring responsibilities through flexible work practices. We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:

• TTY/voice calls – 133 677
• Speak & Listen – 1300 555 727
• SMS relay – 0423 677 767

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at [e-mail]

Closing Date : 4.00 pm on Thursday, 12 November 2026 (WST) Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted . It is your responsibility to ensure your application is submitted on time. We look forward to receiving your application and considering you for this exciting opportunity to join our team.