Technology & Transformation Delivery Lead

Pioneer Credit Ltd; Perth; On-site; AUD 130,000 - 170,000; Full time

Job summary

Pioneer Credit Ltd in Perth, WA, is seeking a Project Manager to lead our technology and transformation program. You will translate complex initiatives into clear delivery plans, align business, technology and external partners, and drive successful outcomes across AI-enabled solutions, CCaaS, and enterprise platforms.

You will manage budgets, risks and dependencies, foster collaboration with sponsors and leaders, and apply adaptable delivery discipline to evolving environments.

Qualifications

• Experience delivering complex technology, systems or digital transformation projects.
• Strong end-to-end project delivery capability.
• Experience with enterprise platforms, system implementations, integrations, data or significant business change.
• Strong stakeholder and vendor management capability.
• Confidence managing risks, issues, dependencies and competing priorities.
• Ability to bring structure and momentum to complex or evolving environments.
• Experience across agile, waterfall or hybrid delivery approaches.
• Strong communication, facilitation and problem-solving skills.
• Experience with AI, enterprise SaaS, CCaaS/contact centre, collections or workflow platforms would be highly regarded.
• Financial services or other complex operational environments is essential

Responsibilities

• Lead technology and transformation projects from planning through implementation and transition to BAU.
• Turn complex initiatives into clear delivery plans, milestones, priorities and accountabilities.
• Coordinate multidisciplinary teams across business, technology and external partners.
• Drive decisions, resolve blockers and keep delivery moving.
• Manage budgets, risks, issues, dependencies and competing priorities.
• Keep sponsors and senior stakeholders clear on progress, decisions and what needs attention.
• Coordinate testing, implementation, cutover and operational readiness.
• Apply practical delivery discipline while adapting the approach to suit the project and environment.

Skills

End-to-end delivery

Technology & digital transformation

Stakeholder management

Vendor management

Risk & issue management

Agile/Waterfall/Hybrid

Communication & facilitation

AI/Enterprise SaaS / CCaaS

Financial services domain

Job description

Pioneer Credit Ltd in Perth, WA, is seeking a Project Manager to lead our technology and transformation program. You will translate complex initiatives into clear delivery plans, align business, technology and external partners, and drive successful outcomes across AI-enabled solutions, CCaaS, and enterprise platforms.

You will manage budgets, risks and dependencies, foster collaboration with sponsors and leaders, and apply adaptable delivery discipline to evolving environments.