Technician - Service

Komatsu Australia; Mackay Regional; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Parental leave

Income protection

Career development

Health discount

Travel discounts

Bonus

Referral program

Job summary

Komatsu Australia is seeking a skilled Diesel Fitter to diagnose, repair and service heavy equipment at our Mackay site. You will perform diagnostics, interpret drawings, and ensure work is completed to safety and manufacturer standards while maintaining clear service records.

You’ll join a collaborative team, with a weekly pay cycle, overtime opportunities, and a strong safety culture that values customer service and quality workmanship.

Qualifications

• Trade qualification as a Diesel Fitter or equivalent.
• Commitment to safety and safe work practices.
• Proven diagnostic and troubleshooting skills.
• Ability to read and interpret mechanical and electrical drawings.
• Excellent communication and customer focus.
• Current and valid driver’s licence.
• Experience with Komatsu or similar heavy equipment highly regarded.

Responsibilities

• Diagnose, maintain and repair heavy equipment to maximise performance and minimise downtime.
• Deliver high-quality workmanship in accordance with safety and manufacturer standards.
• Conduct machine diagnostics and fault-finding using onboard monitoring systems.
• Build strong relationships with customers through exceptional service and communication.
• Complete accurate service reports, timesheets and job documentation.
• Support the wider service team and branch operations as required.
• Actively contribute to a safe and positive work environment.

Skills

Diagnostic & troubleshooting

Read drawings

Excellent communication

Driver's licence

Safety conscious

Customer focus

Education

Trade qualification: Diesel Fitter

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Key Responsibilities

• Diagnose, maintain and repair heavy equipment to maximise performance and minimise downtime.
• Deliver high-quality workmanship in accordance with safety and manufacturer standards.
• Conduct machine diagnostics and fault-finding using onboard monitoring systems.
• Build strong relationships with customers through exceptional service and communication.
• Complete accurate service reports, timesheets and job documentation.
• Support the wider service team and branch operations as required.
• Actively contribute to a safe and positive work environment.

Roster

Monday to Friday (5:2) with the potential to transition to a 7:7 roster, offering flexibility and an excellent work-life balance

Salary

Competitive salary package, tailored to your skills and experience, with a weekly pay cycle and overtime opportunities available.

Role Located

Mackay, QLD

What we are looking for

• Trade Qualification as a Diesel Fitter or equivalent.
• Strong commitment to safety and safe work practices.
• Proven diagnostic and troubleshooting skills.
• Ability to read and interpret mechanical and electrical drawings.
• Excellent communication skills and customer focus.
• Current and valid driver's licence.
• Previous experience with Komatsu or similar heavy equipment (highly regarded).

Komatsu benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.