Technical Team Manager – PIAWE Leaders (Sydney, Hybrid)

Gallagher AJG

Sydney

Hybrid

AUD 150,000 - 210,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

4 weeks annual leave

Hybrid work arrangements

Health Insurance Discounts

Employee Stock Purchase Program

Two paid volunteer days annually

Novated Leasing opportunities

Job summary

Gallagher Bassett in Sydney is seeking a Team Manager, Technical (PIAWE) Specialists to lead a NSW Workers Compensation Claims team focused on PIAWE calculation and application. You’ll coach staff, drive performance, and shape culture with strong engagement and diversity.

This role offers flexible/hybrid working and career development within a supportive, high-impact environment. Responsibilities include workforce planning, recruitment support, performance monitoring, and ensuring process

Qualifications

Experience in team management/leadership or significant experience in a Technical Specialist role, with experience in claims management and providing coaching.
Knowledge of general business and administrative practices and managing cost effective business activities.
Experience in managing performance through qualitative and quantitative metrics.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders.
Exceptional time management and organisational skills.
A strategic mindset and approach to work.
A strong sense of team and collaboration.
A resilient attitude.

Responsibilities

Lead a team of Technical personnel, specialising in PIAWE matters.
Contribute to shaping our culture through high levels of people engagement; with a view to recognising the importance of diversity and increasing our people’s satisfaction levels and having pride in our goals.
Participate in workforce planning and recruitment activities for the function.
Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance.
Mentor your team and provide them with coaching and professional support to ensure they reach their full potential.
Promote a culture which ensure compliance to our business processes is adhered to.
Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people.