Technical Specialist (MRI)/Project Engineer

FUJIFILM; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Company car

Incentives

Job summary

Fujifilm is a market leader in imaging and medical products, seeking a Technical Specialist (MRI)/Project Engineer to lead MRI installation projects and provide escalation support. The role involves coordinating with service, sales, applications and customers, while mentoring MRI engineers.

You will engage with overseas teams and ensure high-quality service delivery. A biomedical engineering background, MRI experience, and an X-Ray license are desired. A competitive package is offered.

Qualifications

• Bachelor's degree in Biomedical Engineering or similar tertiary qualification.
• X-Ray license (EPA/Radiation).
• Experience in installation and support of MRI and Medical Imaging systems.
• Experience in project management.

Responsibilities

• MRI Installation, Commissioning & Project Activities: lead/support MRI installation, relocation, upgrade, decommissioning and commissioning projects.
• MRI National Technical Escalation Support: act as the technical escalation point for MRI service issues, providing remote and onsite support to field service engineers where required.
• Service Capability & Technical Knowledge: provide coaching, mentoring and technical guidance to MRI service engineers, support competency development internally and develop/deliver technical training for MRI systems & related topics.
• Customer, Internal Stakeholder & Manufacturer Engagement: support customer technical discussions during escalations/complex service issues, collaborate with internal stakeholders and coordinate with overseas support teams, manufacturers and suppliers as required.

Skills

MRI installation

Project management

Technical escalation

Networking

Education

Bachelor's degree in Biomedical Engineering

X-Ray license (EPA/Radiation)

Job description

Technical Specialist (MRI)/Project Engineer

Fujifilm is a market leader in the distribution, marketing and servicing of globally respected imaging, medical and graphics products. At Fujifilm we take personal pride in our solutions, products and service offerings and constantly seek to make a positive difference for our customers. Our brands are renowned worldwide for their high quality and innovation, catering to professionals and enthusiasts alike. Our group purpose is simple, yet powerful, and that is “Giving Our World More Smiles”.

In this dynamic role you will be responsible for performing complex installation and service work, advising on technical aspects of equipment use and maintenance. If you have a passion for making people’s lives better, then this is the job for you!

What you'll be doing:

• MRI Installation, Commissioning & Project Activities: lead/support MRI installation, relocation, upgrade, decommissioning and commissioning projects, coordinating project requirements with service, sales, applications, customers, etc.
• MRI National Technical Escalation Support: act as the technical escalation point for MRI service issues, providing remote and onsite support to field service engineers where required. Investigate recurring faults and recommend corrective actions, diagnose and resolve complex MRI performance issues.
• Service Capability & Technical Knowledge: provide coaching, mentoring and technical guidance to MRI service engineers, support competency development internally and develop/deliver technical training for MRI systems & related topics.
• Customer, Internal Stakeholder & Manufacturer Engagement: support customer technical discussions during escalations/complex service issues, collaborate with internal stakeholders and coordinate with overseas support teams, manufacturers and suppliers as required.

What we're looking for:

• Over 5 years of experience in installation and support of MRI and Medical Imaging systems.
• Bachelor's degree in Biomedical Engineering or similar tertiary qualification.
• X-Ray license (EPA/Radiation).
• Experience working with computers and networking.
• Demonstrated experience in relationship management with medical professionals.
• Demonstrated experience in project management.

As a certified Great Place to Work, we are proud to offer the following in return:

• Competitive salary, including a fully maintained company car and additional incentives.
• Great products and an innovative/state of the art working environment.
• A culture that encourages innovation and provides career opportunities.
• A friendly and supportive team.

Fujifilm celebrates diversity and we are committed to having a culture as diverse as our company and its products. Difference is valued and celebrated as it is what helps us innovate. We are an equal opportunity employer and treat all employees and potential employees fairly. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us, and we will be happy to assist.

For this role, only those candidates with the eligible right to work in Australia will be considered.