Senior Service Engineer - Medical

Northpoint Recruitment; Melbourne; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Uniform provided

Service tools

Good work-life balance

Job summary

Northpoint Recruitment seeks a Senior Service Engineer in the Diagnostic Imaging sector, with a nationwide presence and a Melbourne-based team. The role offers remote work flexibility while maintaining a strong field service element across Australia and New Zealand.

You will liaise with customers, diagnose and repair equipment, manage spare parts, and maintain service records, with occasional travel required.

Qualifications

• Tertiary or equivalent degree in electronics or substantial electronics experience.
• Able to read and understand circuit diagrams.
• Experience servicing diagnostic X-Ray equipment including relevant state licenses.
• Strong troubleshooting skills; able to explain solutions to customers and other engineers.
• Strong work ethic and loyalty.
• Excellent time management and multitasking skills.
• Ability to meet deadlines and work under pressure.
• Flexibility with travel and working hours.
• Proficient in IT (Windows, Word, Excel).
• Valid driver's license and passport (or ability to obtain one).

Responsibilities

• Liaise with customers on a time critical basis.
• Maintain detailed service records (written and electronic).
• Provide timely advice and consultation for equipment repairs (on-site and via phone).
• Manage Spare Parts Inventory.
• Diagnose and repair equipment.
• Occasional travel across Australia and New Zealand for customer support.
• Install and commission equipment at customer sites.
• Follow up and maintain an active service database.

Skills

Electronics knowledge

Circuit diagrams

Troubleshooting

Time management

Multitasking

Travel flexibility

IT proficiency

Valid driver’s license

Passport holder

Education

Electronics degree or substantial electronics experience

Tools

Windows

Job description

Senior Service Engineer for a leading specialist supplier in the Diagnostic Imaging sector with a nationwide presence. The role offers flexibility to work remotely as part of the position, based in the Melbourne team.

Key responsibilities

• Liaise with customers on a time critical basis
• Maintain detailed service records (written and electronic)
• Provide timely advice and consultation for equipment repairs (on-site and via phone)
• Manage Spare Parts Inventory
• Diagnose and repair equipment
• Occasional travel across Australia and New Zealand for customer support
• Install and commission equipment at customer sites
• Follow up and maintain an active service database

About you

• Tertiary or equivalent degree in electronics or substantial electronics experience
• Ability to read and understand circuit diagrams
• Experience servicing diagnostic X-Ray equipment including relevant state licenses
• Strong troubleshooting skills, with the ability to explain solutions to customers and other engineers
• Strong work ethic and loyalty
• Excellent time management and multitasking skills
• Ability to meet deadlines and work under pressure
• Flexibility with travel and working hours
• Proficient in IT (Windows, Word, Excel)
• Valid driver's license and passport (or ability to obtain one)

About us

Our client is a leading specialist supplier in the Diagnostic Imaging sector, a nationwide presence, with service and sales teams across various states of Australia. Focusing on the sale and servicing of a wide range of Medical Imaging and Medical Physics Equipment, they take pride in being market leaders in nearly all of their chosen fields. Their product range includes Bone Densitometry, MRI, Cardiology, Nuclear Medicine, Digital X-Ray and Medical Physics Equipment including Radiation Detection.

• Salary package commensurate with experience and knowledge
• Work uniform
• Service tools
• Good work life balance with occasional after-hours work that is rare