Technical Specialist – Microsoft Adoption

Data#3; Melbourne; Sur place; AUD 100 000 - 130 000; Plein temps

Résumé du poste

Data#3 invites an empowered Technical Specialist to accelerate Microsoft adoption for enterprise clients in Australia. In this hands-on role, you will bridge technology and people, delivering tailored training across Surface, Copilot, and M365, while collaborating with Microsoft vendor teams and Data#3’s Customer Success crew to boost satisfaction and unlock opportunities.

Your experience designing structured training programs and driving successful outcomes in B2B technology will help you lead

Qualifications

• Structured training or change adoption program design experience.
• B2B technology, service delivery, or customer success background.
• Strong project execution with attention to detail.
• Clear communication and presentation skills with stakeholders at all levels.

Responsabilités

• Design and deliver engaging training programs across M365, Copilot, Intune, and Surface devices.
• Identify and remove adoption blockers to maximise Microsoft tech value.
• Manage Surface Hub trial program and build repeatable adoption packages.
• Partner with Customer Success and Microsoft sales to address low-consumption workloads.
• Create standardized Statements of Work (SOWs) and leverage Microsoft funding programs (ECIF).

Connaissances

Training design

B2B technology

Project delivery

Stakeholder communications

Description du poste

Technical Specialist – Microsoft Adoption

• Work for a company recognised as an Employer of Choice
• Backed by HEART, Thrive in an authentic, high-trust culture that genuinely values Honesty, Excellence, Agility, Respect, and Teamwork.
• Collaborate directly with Tier-1 global technology vendors and Australia’s leading enterprise organisations.

Help our enterprise clients unlock the full value of their Microsoft investments. In this hands‑on specialist role, you will bridge the gap between technology and people—delivering tailored adoption and training programs across Surface, Surface Hub, Copilot, and M365 solutions. Partnering closely with Microsoft vendor teams and Data#3’s Customer Success crew, you will directly influence customer satisfaction and unlock new commercial opportunities.

In this role you will:

• Design and deliver engaging training programs across M365, Copilot, Intune, and Surface devices.
• Identify and remove adoption blockers to help clients maximize their Microsoft technology investments.
• Manage the Surface Hub trial program and build repeatable adoption packages.
• Partner with Customer Success and Microsoft sales teams to address low-consumption workloads.
• Create standardized Statements of Work (SOWs) and leverage Microsoft funding programs (ECIF).

About You

• Proven background in designing and delivering structured training or change adoption programs.
• Demonstrated experience in B2B technology, service delivery, or customer success environments.
• Strong track record in project execution with exceptional attention to detail.
• Confident communication and presentation skills, with the ability to engage stakeholders at all levels.
• A proactive, curious mindset with a passion for emerging Microsoft workplace technologies.

Who is Data#3?

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia.

Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia.All final applicants for this position will be asked to consent to a police check.Please note that applicants with criminal records will not automatically be excluded from the recruitment process.Each application will be considered on its merits and inherent requirements of the role.