Technical Specialist - Business Customers

Sydney Water; Canterbury-Bankstown; Hybrid; AUD 123,000 - 150,000; Full time

Benefits offered by this job

Competitive Remuneration

Hybrid Work Environment

Continuous Professional Growth

24/7 Wellbeing Support

Discounted Private Health Insurance

Family First

Fitness Passport

Novated Leasing

Job summary

Sydney Water is seeking a Technical Specialist to guide business customers within a broad portfolio, ensuring compliance with industry standards while protecting the environment. This largely mobile role sits in a brand-new team based from Potts Hill with strong council, consultant and industry collaboration.

You will provide expert technical guidance, lead reviews, and drive continuous improvement, balancing technical rigor with effective stakeholder engagement to safeguard our network and

Qualifications

• Degree in Engineering, Science or a related discipline.
• At least 5 years' experience in a relevant technical role.
• Strong knowledge of trade wastewater management, compliance and regulatory requirements.
• Ability to translate complex technical information into practical advice for stakeholders.
• Proven experience building productive relationships with customers, consultants, regulators, councils or industry groups.
• Strong communication, influencing and stakeholder engagement skills.
• Experience undertaking technical reviews, audits, assurance or risk assessments.
• A current Class C Driver Licence.

Responsibilities

• Provide expert technical advice and guidance across low, medium and high-risk business customers.
• Represent Sydney Water in technical discussions with councils, consultants, industry groups and business customers.
• Build trusted stakeholder relationships that promote understanding of Sydney Water's requirements and standards.
• Lead technical reviews of complex trade wastewater proposals and customer activities.
• Deliver assurance, audit and risk-based compliance activities to protect Sydney Water's assets and environment.
• Analyse customer performance and operational data to identify emerging risks, trends and opportunities.
• Contribute to policy, guideline and process improvements that strengthen customer and environmental outcomes.
• Support incident response activities by providing specialist technical expertise and advice.

Skills

5+ years experience

Education

Engineering/Science degree

Job description

Technical Specialist - Business Customers

• Help shape industry wastewater outcomes and uphold Sydney Water's technical standards
• Build influential relationships with councils, consultants and business customers
• Combine technical expertise with stakeholder engagement to protect our environment and wastewater network
• Be part of a brand new team based from Potts Hill, but in a largely mobile role
• EA14 (35 hours) $136,671.91 + super plus vehicle

Bring your technical expertise to one of Sydney Water's most critical environmental and customer compliance functions. We're seeking a Technical Specialist to provide expert technical guidance, assurance and decision-making support across our business customer portfolio, helping protect our people, assets, environment and communities.

About the Role

As a trusted technical specialist, you'll play a key role in protecting Sydney Water's wastewater network and ensuring industry customers meet the standards that safeguard our people, assets, environment and communities. Working across a diverse portfolio of business customers, you'll provide expert advice, build strong relationships with councils, consultants and industry representatives, and help drive positive compliance and environmental outcomes.

Acting as a key technical representative for Sydney Water, you'll engage with stakeholders to influence best practice wastewater management, resolve complex issues and support sustainable growth across our service area. This role combines technical expertise, stakeholder engagement, assurance activities and continuous improvement, making it ideal for someone who enjoys solving complex challenges while building strong professional relationships.

What You'll Be Doing

• Provide expert technical advice and guidance across low, medium and high-risk business customers.
• Represent Sydney Water in technical discussions with councils, consultants, industry groups and business customers.
• Build trusted stakeholder relationships that promote understanding of Sydney Water's requirements and standards.
• Lead technical reviews of complex trade wastewater proposals and customer activities.
• Deliver assurance, audit and risk-based compliance activities to protect Sydney Water's assets and environment.
• Analyse customer performance and operational data to identify emerging risks, trends and opportunities.
• Contribute to policy, guideline and process improvements that strengthen customer and environmental outcomes.
• Support incident response activities by providing specialist technical expertise and advice.

About You

You will bring:

• A degree in Engineering, Science or a related discipline.
• At least 5 years' experience in a relevant technical role.
• Strong knowledge of trade wastewater management, compliance and regulatory requirements.
• The ability to translate complex technical information into practical advice for a range of stakeholders.
• Proven experience building productive relationships with customers, consultants, regulators, councils or industry groups.
• Strong communication, influencing and stakeholder engagement skills.
• Experience undertaking technical reviews, audits, assurance or risk assessments.
• A current Class C Driver Licence.

Applications Sunday 15th November at 11.59 AEST

We support you throughout the application process and can provide adjustments where required. For more information, please contact Marc Evans, Talent Acquisition Partner at ***********@sydneywater.com.au

Please refer to the JOB PROFILE for full role accountabilities.

• Competitive Remuneration: We'll ensure your skills and contributions are recognised and rewarded.
• Hybrid Work Environment: A flexible balance of office collaboration and remote working.
• Continuous Professional Growth: Access to leadership and development programs to support your career.
• 24/7 Wellbeing Support: Free and confidential wellbeing services for you and your family through your Employee Assistance Program.
• Discounted Private Health Insurance: Access affordable health cover options.
• Family First: Up to 18 weeks paid parental leave and childcare support benefits.
• Fitness Passport: Access to a wide network of gyms and aquatic centres across NSW.
• Novated Leasing: Flexible vehicle financing options to support your lifestyle.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile. Your personal information will be collected in accordance with Dayforce's Terms and Privacy Policy and Sydney Water's Privacy Collection Statement – recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.