Technical Sales Representative - Flooring

Mapei; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Mapei Australia is seeking a Technical Sales Representative for Flooring based in Melbourne. You will drive sales growth through retail channels, strengthen store relationships, and provide product training to store teams.

Regular store visits, product demonstrations, and market insights will be essential to success. You will manage merchandising, inventory planning, and opportunity identification for expanded shelf space while leveraging existing industry relationships.

Qualifications

• Minimum 5 years’ experience within flooring product line, or related construction sectors.
• Demonstrated experience in technical sales, preferably within distribution and retail environments.
• Presentation and training skills
• Experience providing technical support and solutions to clients
• Commercial awareness and market analysis capability
• Must be self-motivated and able to work independently
• Must possess basic organisational and time management skills
• Valid and current motor vehicle driver license
• Existing industry relationships and specification exposure highly regarded.

Responsibilities

• Develop and grow sales within the designated territory through account management, business development and customer engagement activities.
• Identify and develop retail distribution channels for the assigned product line.
• Conduct regular store visits to provide customer service, support, and product training.
• Deliver product demonstrations and communicate features and benefits effectively.
• Monitor and report on competitor activity and market trends.
• Ensure agreed product range is stocked and maintained at optimal levels in stores.
• Build strong relationships with store personnel to support sales growth.
• Provide feedback from stores to internal teams to support continuous improvement.
• Ensure merchandising standards and product presentation meet company expectations.
• Maintain accurate records of store visits, sales activity, and insights in CRM systems.
• Recommend promotional initiatives with retail partners.
• Assist with demand forecasting and inventory planning.
• Identify opportunities for expanding shelf space and product placement.

Skills

Technical sales

Account management

Presentation skills

Self-motivated

Time management

Independent working

Tools

CRM systems

Microsoft Office

Job description

Technical Sales Representative - Flooring

Founded in 1937 in Milan, Mapei is a leading global chemical manufacturing company servicing the global construction industry. Mapei has contributed to the construction of some of the most important architectural and infrastructural works worldwide. With a 4 billion Euro turnover in 2022, 25 Product lines, 32 Main research centres in 20 countries, 100,000 tons CO2 offset, 92 manufacturing plants in 5 continents, 102 subsidiaries operating in 57 countries, the Group employs more than 12,000 staff worldwide.

We're excited to announce the opening of our new state of the art manufacturing plant in Truganina, Victoria in 2026, creating exciting growth opportunities.

As a market leader, Mapei Australia understands and recognises the contribution employees make to the success of our business. We are proud to be ranked among the "World’s Best Employers" with Forbes’ and Statista acknowledging Mapei’s global endeavours excel in terms of corporate impact and image, talent development, gender equality and social responsibility.

About the opportunity

Based in Melbourne, the Technical Sales Representative – Flooring is responsible for driving sales and market presence of the resilient product line through retail distribution channels. The role focuses on strengthening store relationships, ensuring product availability, and supporting store teams through training and product knowledge.

About the role

• Develop and grow sales within the designated territory through effective account management, business development and customer engagement activities
• Identify and develop retail distribution channels for the assigned product line
• Conduct regular store visits to provide customer service, support, and product training
• Deliver product demonstrations and communicate features and benefits effectively
• Monitor and report on competitor activity and market trends
• Ensure agreed product range is stocked and maintained at optimal levels in stores
• Build strong relationships with store personnel to support sales growth
• Provide feedback from stores to internal teams to support continuous improvement
• Ensure merchandising standards and product presentation meet company expectations
• Maintain accurate records of store visits, sales activity, and insights in CRM systems
• Recommend promotional initiatives with retail partners
• Assist with demand forecasting and inventory planning
• Identify opportunities for expanding shelf space and product placement.

About you

• Minimum 5 years’ experience within flooring product line, or related construction sectors
• Demonstrated experience in technical sales, preferably within distribution and retail environments
• Presentation and training skills
• Experience providing technical support and solutions to clients
• Commercial awareness and market analysis capability
• Proficiency in Microsoft Office and CRM systems
• Must be self-motivated and able to work independently
• Must possess basic organisational and time management skills
• Valid and current motor vehicle driver license
• Existing industry relationships and specification exposure highly regarded.

Why Choose Mapei?

Job Security & Growth

Join a stable, growing company with 87 years of success and substantial expansion plans. Our upcoming Melbourne facility opening in 2026 creates exciting career advancement opportunities.

Global Recognition

Be part of a company recognized as one of the "World's Best Employers" by Times, Forbes and Statista.

Competitive Package

We offer a competitive remuneration package designed to attract outstanding candidates, reflecting the pivotal nature of this role.