Technical Sales Representative

Dutch Cargo Bike; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Dutch Cargo Bike, based in Moorabbin, Melbourne, is seeking a full-time Technical Sales Representative to grow new business and manage customer relationships across eBikes, eCargo Bikes, and accessories. You will provide detailed product advice, run product demonstrations and guide opportunities from quotation to delivery.

You will work with a small hands-on team, contributing to sales targets and participating in events and exhibitions. A passion for cycling and sustainable transport is valued.

Qualifications

• Experience in sales and business development with customers.
• Ability to explain technical products and solutions clearly.

Responsibilities

• Develop new sales opportunities with businesses and organisations.
• Identify and nurture potential B2B customers and build relationships.
• Manage incoming sales enquiries and follow up prospective customers.
• Understand customer requirements and recommend eBike/eCargo Bike solutions.
• Provide technical and product advice across bikes and accessories.
• Conduct product consultations, demonstrations and test rides.
• Prepare quotations, proposals and sales orders.
• Maintain relationships with existing customers and seek repeat sales.
• Work towards sales targets and KPIs.
• Assist with exhibitions and demonstration events.

Skills

Sales

Technical sales

Account management

CRM

Communication

Customer relationships

Product knowledge

Follow-up

Cycling interest

Tools

CRM software

Job description

This is a full-time sales-focused role responsible for developing new business, managing customer relationships and providing technical product advice across our range of eBikes, eCargo Bikes, accessories and mobility solutions. You will work with both existing and prospective customers to understand their requirements, recommend appropriate products and solutions, prepare quotations and follow opportunities through to sale and delivery. As a small business, the role also includes practical operational responsibilities associated with supporting customers and completing the sales process.

Key responsibilities

Develop new sales opportunities with businesses, organisations and other prospective customers

Identify and approach potential B2B customers and develop ongoing commercial relationships

Manage incoming sales enquiries and proactively follow up prospective customers

Understand customer requirements and recommend suitable eBike and eCargo Bike solutions

Provide detailed technical and product advice across bikes, components, accessories and available configurations

Conduct product consultations, demonstrations and test rides

Prepare quotations, proposals and sales orders

Maintain relationships with existing customers and identify repeat and additional sales opportunities

Work towards agreed sales targets and KPIs

Assist with exhibitions, demonstration days and other business-development activities

About you

Previous experience in sales, technical sales, account management or business development

Experience working directly with customers and developing ongoing customer relationships

Confidence explaining technical products and solutions

Strong communication and interpersonal skills

A proactive approach to developing new business

Good organisational and follow-up skills

Experience working towards sales targets and KPIs

Good computer and CRM/business-system skills

An interest in cycling, eBikes, sustainable transport or technical consumer products

The ability to work effectively in a small, hands-on team

About us

Dutch Cargo is a specialist eBike and eCargo Bike business based in Moorabbin, Melbourne. For over 15 years, we have helped families, individuals and businesses find practical and sustainable mobility solutions. We represent a range of premium European and international eBike and eCargo Bike brands and work with both private customers and businesses throughout Australia. We are a small, hands-on team looking for a Technical Sales Representative who combines strong customer and sales skills with an interest in technical products and sustainable transport.

Full-time position based in Moorabbin

Work with leading international eBike and eCargo Bike brands

Product and technical training

A varied role combining technical sales, business development and customer relationships

The opportunity to work in a growing sustainable-transport industry

Supportive, experienced and hands-on small team