Seasonal eBike Sales Representative (Summer)

Lug and Carrie; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

Lug+Carrie is seeking a Seasonal eBike Sales Representative for our Sydney showroom. This is a seasonal part-time role through Summer 2026/2027 at 22.8 hours per week with a fixed Saturday commitment.

No prior eBike expertise is required as full training is provided, and you will educate customers on subscription and purchase options. You will engage customers, conduct test rides, and deliver outstanding service, helping us replace car trips with eBike journeys and contribute to a positive

Qualifications

• At least 12 months of experience in retail sales, customer service, or hospitality.
• Excellent communication and interpersonal skills for customer interactions.
• Willingness to work every Saturday during the summer and in a fast-paced environment.

Responsibilities

• Warmly welcoming customers and conducting eBike sales consultations and test rides to drive conversions
• Creating memorable, exceptional sales experiences for potential buyers and subscribers
• Developing and maintaining strong relationships with customers through regular communication and follow-up
• Communicating subscription processes and conditions effectively
• Responding to customer questions and inquiries in person, by phone or through our CRM platform
• Assisting the coordination of our customer service experience - through booking, scheduling and supporting in-store and mobile service events
• Managing sales inquiries, generating quotes, and driving sales pipeline growth over the busy summer period
• Ensure the shop is well-stocked, clean and tidy

Skills

Retail sales

Customer service

Communication skills

Availability on Saturdays

Tools

CRM software

Booking systems

Job description

Seasonal eBike Sales Representative (Summer)

At Lug+Carrie, we want to replace half of all car trips under 5km in our cities by 2030. Our current offering includes eBikes on a flexible and all-inclusive subscription, as well as selling eBikes. Our teams across Brisbane, Melbourne and Sydney are reshaping the future by helping our communities make a Good Move on an eBike.

About the role

Seasonal part-time contract through Summer 2026/2027 - 22.8 hours per week, flexible weekday schedule with a commitment to work every Saturday

With a busy summer season ahead, we are seeking an enthusiastic Seasonal Sales Representative to drive eBike sales and deliver outstanding customer experiences. As the primary point of contact in our Sydney showroom, you will actively engage with customers, share the benefits of eBike riding, and guide buyers toward the best subscription or purchase options. We provide complete training on our range, so prior eBike expertise is not required—just a passion for sales and great customer interactions!

Duties include:

• Warmly welcoming customers and conducting eBike sales consultations and test rides to drive conversions
• Creating memorable, exceptional sales experiences for potential buyers and subscribers
• Developing and maintaining strong relationships with customers through regular communication and follow-up
• Communicating subscription processes and conditions effectively
• Responding to customer questions and inquiries in person, by phone or through our CRM platform
• Assisting the coordination of our customer service experience - through booking, scheduling and supporting in-store and mobile service events
• Managing sales inquiries, generating quotes, and driving sales pipeline growth over the busy summer period
• Ensure the shop is well-stocked, clean and tidy

About you

We’d love to hear from you if you are an energetic and enthusiastic individual, who has:

• At least 12 months of experience in retail sales, customer service, or hospitality.
• Excellent communication skills with the ability to effectively interact with customers and team members.
• Ability to work in a fast-paced environment while delivering exceptional service
• Comfortable using computer systems to manage bookings and customer information
• Strong attention to detail and ability to follow procedures
• Mandatory availability to work every Saturday throughout the summer season
• The ability to lift at least 25kg and use proper lifting skills

Lug+Carrie values the diversity of the people we hire and the customers we serve. All qualified applicants are encouraged to apply.