Technical Sales Representative

Dutch Cargo; City of Melbourne; On-site; AUD 80,000 - 81,000; Full time

Benefits offered by this job

Product & technical training

Leading international brands

Sustainable transport industry

Supportive small team

Job summary

Dutch Cargo is seeking a Technical Sales Representative to drive new business, manage customer relationships and provide expert product advice across eBikes and eCargo Bikes. The role combines sales focus with hands-on technical knowledge to match customer needs with the right mobility solutions.

Based in Moorabbin, this full-time position offers product training, exposure to leading brands and a collaborative, small-team environment in the growing sustainable-transport sector.

Qualifications

• Previous experience in sales, technical sales, account management or business development.
• Experience working directly with customers and developing ongoing relationships.
• Confidence explaining technical products and solutions.
• Strong communication and interpersonal skills.
• A proactive approach to developing new business.
• Good organisational and follow-up skills.

Responsibilities

• Develop new sales opportunities with businesses, organisations and other prospective customers.
• Identify and approach potential B2B customers and build ongoing commercial relationships.
• Manage incoming sales enquiries and proactively follow up prospective customers.
• Understand customer requirements and recommend suitable eBike/eCargo Bike solutions.
• Provide detailed technical and product advice across bikes, components and accessories.
• Conduct product consultations, demonstrations and test rides.
• Prepare quotations, proposals and sales orders.
• Maintain relationships with existing customers and identify repeat and additional sales opportunities.
• Manage sales opportunities and customer information through our sales and CRM systems.
• Work towards agreed sales targets and KPIs.
• Maintain accurate records of sales activity and communications.
• Assist with exhibitions, demonstrations and other business-development activities.
• Support B2B and B2C sales channels.

Skills

Sales experience

Technical product knowledge

CRM experience

Communication skills

Proactive business development

Tools

CRM software

Job description

Dutch Cargo | Moorabbin, Melbourne VIC | Full-time | $79,500–$80,000 + super

About Dutch Cargo

Dutch Cargo is a specialist eBike and eCargo Bike business based in Moorabbin, Melbourne. For over 15 years, we have helped families, individuals and businesses find practical and sustainable mobility solutions.

We represent a range of premium European and international eBike and eCargo Bike brands and work with both private customers and businesses throughout Australia.

We are a small, hands-on team looking for a Technical Sales Representative who combines strong customer and sales skills with an interest in technical products and sustainable transport.

About the role

This is a full-time sales-focused role responsible for developing new business, managing customer relationships and providing technical product advice across our range of eBikes, eCargo Bikes, accessories and mobility solutions.

You will work with both existing and prospective customers to understand their requirements, recommend appropriate products and solutions, prepare quotations and follow opportunities through to sale and delivery.

As a small business, the role also includes practical operational responsibilities associated with supporting customers and completing the sales process.

Key responsibilities

• Develop new sales opportunities with businesses, organisations and other prospective customers
• Identify and approach potential B2B customers and develop ongoing commercial relationships
• Manage incoming sales enquiries and proactively follow up prospective customers
• Understand customer requirements and recommend suitable eBike and eCargo Bike solutions
• Provide detailed technical and product advice across bikes, components, accessories and available configurations
• Conduct product consultations, demonstrations and test rides
• Prepare quotations, proposals and sales orders
• Maintain relationships with existing customers and identify repeat and additional sales opportunities
• Manage sales opportunities and customer information through our sales and CRM systems
• Work towards agreed sales targets and KPIs
• Maintain accurate records of sales activity, opportunities and customer communications
• Assist with exhibitions, demonstration days and other business-development activities
• Support B2B and B2C sales channels

Sales-related operational responsibilities

• Processing and coordinating customer orders
• Coordinating bike, accessory and parts requirements for customers
• Liaising with the workshop, suppliers and logistics providers regarding customer orders
• Assisting with stock availability and sales-related inventory requirements
• Coordinating deliveries and customer handovers
• Maintaining showroom presentation and product displays
• Providing general after-sales and customer support
• Assisting with other reasonable day-to-day activities associated with delivering our products and services

About you

You are confident working with customers and enjoy understanding their requirements and finding the right solution. Ideally, you will have:

• Previous experience in sales, technical sales, account management or business development
• Experience working directly with customers and developing ongoing customer relationships
• Confidence explaining technical products and solutions
• Strong communication and interpersonal skills
• A proactive approach to developing new business
• Good organisational and follow-up skills
• Experience working towards sales targets and KPIs
• Good computer and CRM/business-system skills
• An interest in cycling, eBikes, sustainable transport or technical consumer products
• The ability to work effectively in a small, hands-on team

Experience in the bicycle industry is an advantage but is not essential. Product and technical training will be provided.

What we offer

• Full-time position based in Moorabbin
• Work with leading international eBike and eCargo Bike brands
• Product and technical training
• A varied role combining technical sales, business development and customer relationships
• The opportunity to work in a growing sustainable-transport industry
• Supportive, experienced and hands-on small team