Technical Manager, Lifts & Escalators — Flexible Hours, Training

TK Elevator; Brisbane; On-site; AUD 150,000 - 210,000; Full time

Job summary

TK Elevator Australia is seeking a Technical Manager in Queensland to lead technical excellence across Service and Construction operations, ensuring safety, quality and reliability. You will mentor apprentices, coordinate training, and act as the technical liaison with head office and manufacturing.

Responsibilities include field support, troubleshooting, compliance with Australian Standards, and driving continuous improvement across projects.

Responsibilities

• Provide technical leadership and support across Service and Construction operations
• Develop, coordinate and deliver technical training programs for technicians, supervisors and apprentices.
• Mentor and manage apprentices from a technical competency and development perspective.
• Maintain a strong field presence, supporting teams with complex troubleshooting, fault finding and technical problem resolution.
• Review and drive action plans for outstanding sick lifts, repair breakdowns and chronic reliability issues.
• Ensure compliance with company standards, industry regulations and safety requirements.
• Lead quality assurance activities across service and construction projects.
• Oversee lift testing, commissioning and final acceptance processes to ensure equipment performance and compliance.
• Act as the primary technical liaison between branch operations, head office engineering teams and manufacturing factories.
• Support investigation and resolution of technical escalations, customer complaints, and warranty claims.
• Drive continuous improvement initiatives focused on reliability, productivity, quality, and safety.
• Support tendering and project teams with technical reviews, site assessments, and risk identification.
• Ensure consistency of workmanship and technical excellence across all field operations.
• Prepare and present technical reports, KPI reviews, audit findings, and improvement plans to management.
• Balance responsibilities between office-based planning and field-based technical support (approximately 60% office / 40% field).

Job description

TK Elevator Australia is seeking a Technical Manager in Queensland to lead technical excellence across Service and Construction operations, ensuring safety, quality and reliability. You will mentor apprentices, coordinate training, and act as the technical liaison with head office and manufacturing.

Responsibilities include field support, troubleshooting, compliance with Australian Standards, and driving continuous improvement across projects.