Technical Field Engineer — 24/7 On-Call & Installations

Hitachi Automotive Systems Americas, Inc.; Canberra; On-site; AUD 110,000 - 150,000; Full time

Job summary

Hitachi Vantara is seeking an experienced field service engineer to deliver maintenance and professional services at customer sites. You will manage post-sales support, perform preventative maintenance, and install new solutions while collaborating with sales and engineering teams.

The role requires resilience, strong communication, and the ability to work in diverse environments. Candidates should have solid knowledge of SAN/Fibre/Storage, Windows Server, Linux and VMware, plus proven

Qualifications

• Sound technical knowledge of SAN/Fibre/Storage and Server products.
• Experience with Windows Server, Linux, VMware.
• Customer-facing experience; strong communication and teamwork.

Responsibilities

• Provide post-sales support to Hitachi Vantara customers per support agreements.
• Perform preventative maintenance and upgrades to solution platforms.
• Install and implement new solutions and professional services.
• Provide 24/7 on-call support for remediation services.

Job description

Hitachi Vantara is seeking an experienced field service engineer to deliver maintenance and professional services at customer sites. You will manage post-sales support, perform preventative maintenance, and install new solutions while collaborating with sales and engineering teams.

The role requires resilience, strong communication, and the ability to work in diverse environments. Candidates should have solid knowledge of SAN/Fibre/Storage, Windows Server, Linux and VMware, plus proven