Technical Capability and Quality Specialist

Cea - Commissariat à l'Energie Atomique; Australia; Remote; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Remuneration package

Ongoing training and development

Milestone rewards

Career growth opportunities

Job summary

CEA is seeking a skilled Technical Capability and Quality Specialist to strengthen technical capability and quality across our national network. You will lead diagnostic support, develop training programs and coach apprentices while driving continuous improvement.

This permanent role requires a trade qualification, 5+ years in mobile/heavy equipment, and willingness to travel nationally. Strong documentation, communication and OEM collaboration are essential.

Qualifications

• Trade qualification (Certificate III Mechanical or equivalent) in earthmoving/heavy equipment.
• Minimum 5 years post-trade experience in mobile plant/heavy equipment.
• Ability to diagnose complex hydraulic, mechanical, and electrical systems; interpret schematics.
• Experience developing and delivering technical training programs and assessments.
• Advanced Microsoft Office skills; ability to produce reports and documentation.

Responsibilities

• Provide specialist technical support across CEA's national branch network.
• Diagnose and resolve hydraulic, mechanical and electrical faults.
• Develop, coordinate and deliver technical training programs and assessments.
• Support apprentice development through mentoring and coaching.
• Create and maintain technical documentation, procedures, guides and training materials.
• Conduct quality assurance activities, audits and continuous improvement initiatives.
• Collaborate with OEMs and internal stakeholders to improve outcomes.
• Analyse technical trends to identify capability and performance improvements.

Skills

Travel willingness

Training program development

Apprentice coaching

Communication skills

Quality improvement mindset

Education

Certificate III Mechanical or equivalent

Certificate IV in Training and Assessment (TAE40116) or equivalent

Tools

Microsoft Office

Job description

Technical Capability and Quality Specialist

Job Type: Permanent - Full Time

Job Category: Support Services

About Us

CEA is the leading distributor for world-renowned capital equipment brands SANY, Atlas Copco, Ditch Witch, and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, rental, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

CEA is a privately owned business with 10 branches and is dedicated to providing professional customer support, thanks to our highly qualified staff.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

The trusted relationships CEA has built with local communities, customers, dealers and employees continues to create shared successes.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

Job Description

CEA is seeking an experienced Technical Capability and Quality Specialist to strengthen technical capability, consistency and quality across our national network.

This is a unique opportunity for a highly skilled trade professional who is passionate about developing others, solving complex technical challenges, and driving continuous improvement. Working closely with branch teams, OEMs and internal stakeholders, you will provide technical leadership, support complex diagnostics, develop and deliver training programs, contribute to quality assurance activities, and help build the next generation of industry talent through apprentice development and coaching.

About the Role

Reporting to the National Technical Capability and Quality Manager, you will:

• Provide specialist technical support and escalation assistance across CEA's national branch network.


• Diagnose and support the resolution of complex hydraulic, mechanical and electrical machine faults.


• Develop, coordinate and deliver technical training programs, assessments and capability pathways.


• Support apprentice development through mentoring, coaching and structured learning initiatives.


• Create and maintain technical documentation, procedures, guides and training materials.


• Conduct quality assurance activities, audits and continuous improvement initiatives.


• Collaborate with OEMs and internal stakeholders to improve technical outcomes and product knowledge.


• Analyse technical trends and identify opportunities to improve capability, quality and operational performance.

About You

To be successful in this role, you will have:

Essential Qualifications & Experience

• Trade qualification (Certificate III Mechanical or equivalent) within earthmoving, heavy vehicle, agricultural equipment or a similar industry.


• Minimum 5 years post-trade experience in mobile plant, heavy equipment or a related technical field.


• Demonstrated ability to diagnose complex hydraulic, mechanical and electrical systems and interpret technical schematics.


• Experience developing and delivering technical training programs and assessments.


• Advanced Microsoft Office skills, including the ability to develop training materials, reports and technical documentation.


• Strong communication skills with the ability to engage and influence a broad range of stakeholders.


• Current driver's licence and willingness to travel nationally as required.


• Certificate IV in Training and Assessment (TAE40116) or equivalent.


• Experience supporting apprentices and competency-based learning programs.


• Experience in quality assurance, auditing or continuous improvement environments.


• Exposure to OEM technical support, warranty or engineering functions.

Desired Skills and Experience

Why Join us

• An attractive remuneration package based on your experience.


• Commitment to your ongoing growth and training.


• Employee milestone rewards and recognition initiatives.


• Work within a friendly, family-owned environment that fosters career advancement opportunities locally and nationally.


• Access to employee assistance and wellness programs for you and your household.


• Novated leasing options


• Employee discounts through Maxxia and Samsung


• Discounted health insurance through HBF


• Long-term job security with a stable, family-owned business