Technical Capability & Quality Lead Training & Diagnostics

CEA; Sydney; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Remuneration package

Growth & training

Novated leasing

Employee discounts

Health insurance benefits

Employee assistance program

Career advancement

Job summary

CEA is seeking an experienced Technical Capability and Quality Specialist to strengthen technical capability, consistency and quality across our national network. You will provide specialist support, diagnose faults, and develop training programs for branch teams and apprentices.

Reporting to the National Technical Capability and Quality Manager, you will create documentation, run audits and collaborate with OEMs to lift capability and product knowledge while travelling nationally as required.

Qualifications

• Trade qualification (Certificate III Mechanical or equivalent) within earthmoving, heavy vehicle, agricultural equipment or a similar industry.
• 5+ years post-trade experience in mobile plant, heavy equipment or a related technical field.
• Ability to diagnose complex hydraulic, mechanical and electrical systems and interpret technical schematics.
• Experience developing and delivering technical training programs and assessments.
• Advanced Microsoft Office skills and ability to develop training materials, reports and technical documentation.
• Strong communication skills with the ability to engage a broad range of stakeholders.
• Current driver’s licence and willingness to travel nationally.
• Experience supporting apprentices and competency-based learning programs.
• Experience in quality assurance, auditing or continuous improvement environments.

Responsibilities

• Provide specialist technical support and escalation across CEA's national branch network.
• Diagnose and support resolution of complex hydraulic, mechanical and electrical machine faults.
• Develop, coordinate and deliver technical training programs, assessments and capability pathways.
• Support apprentice development through mentoring, coaching and structured learning initiatives.
• Create and maintain technical documentation, procedures, guides and training materials.
• Conduct quality assurance activities, audits and continuous improvement initiatives.
• Collaborate with OEMs and internal stakeholders to improve technical outcomes and product knowledge.
• Analyse technical trends and identify opportunities to improve capability, quality and operational performance.

Skills

Diagnostics

Training delivery

Documentation

Stakeholder comms

Travel readiness

Education

Certificate III Mechanical or equivalent

Certificate IV in Training and Assessment (TAE40116)

Job description

CEA is seeking an experienced Technical Capability and Quality Specialist to strengthen technical capability, consistency and quality across our national network. You will provide specialist support, diagnose faults, and develop training programs for branch teams and apprentices.

Reporting to the National Technical Capability and Quality Manager, you will create documentation, run audits and collaborate with OEMs to lift capability and product knowledge while travelling nationally as required.