Technical Assistant

svha; Sydney; On-site; AUD 35,000 - 42,000; Part time

Benefits offered by this job

Salary packaging

Fitness Passport discounts

Private health insurance discount

Job summary

St Vincent's Health Australia in Sydney is seeking a Technical Assistant 2 for a Permanent Part-Time/Casual role in Central Specimen Reception, SydPath, St Vincent's Hospital, Darlinghurst.

You will rotate Monday to Sunday with occasional overnight shifts, and you'll assist with specimen reception, pre-analytical processing, labeling, and transfer of blood products to ensure timely analysis and high-quality patient care.

Qualifications

• Pathology qualification or related field
• Strong teamwork and proactive attitude
• Excellent verbal and written communication with customer service focus
• High-level data entry skills and attention to detail
• Ability to prioritise, multitask and work across CSR areas

Responsibilities

• Manage and process medical request forms for timely turnaround and quality patient care
• Deliver exceptional customer service via phone enquiries and stakeholder contact
• Perform specimen reception and preparation: labelling, centrifugation, aliquoting, storage
• Operate pre-analytical processing equipment and assist with lab housekeeping, courier duties

Job description

Job Description:

Role title: Technical Assistant 2 position available

Role type: Permanent Part-Time/ Casual

Role grade: Technical Assistant Grade 2, (Year1-3)

Department and location: Central Specimen Reception, SydPath, St Vincent's Hospital, Darlinghurst

Salary: $33.75 per hour +super + salary packaging

Better and fairer care. Always.

We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role

• Rotating roster Monday to Sunday, including occasional overnight shifts, with flexibility to support operational requirements.
• Accurately manage and process medical request forms to ensure smooth workflow, timely turnaround times, and high-quality patient care.
• Deliver exceptional customer service by responding to client telephone enquiries professionally and acting as a key point of contact for stakeholders.
• Perform specimen reception and preparation activities, including labelling, centrifugation, aliquoting, and storage, ensuring specimens are processed accurate and ready for analysis.
• Operate pre-analytical processing equipment and assist with laboratory housekeeping, maintenance, and courier duties, including the transport of blood products and collection of specimens across the hospital.

About you

• Proven qualifications and/or practical experience in pathology or a related field, providing a strong foundation of technical knowledge and skills.
• Strong teamwork skills with a proactive attitude, demonstrating the ability to collaborate effectively and contribute positively to a busy work environment.
• Excellent verbal and written communication skills, with a strong customer service focus and professional telephone manner.
• High-level data entry skills with exceptional attention to detail, ensuring accuracy and efficiency in a fast-paced setting.
• Ability to prioritise competing tasks, work independently, and adapt to multitasking and cross-training across various areas within Customer Service and Reception (CSR).

Why work at St Vincent's?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent's hospital, Darlinghurst.

A busy inner-city hospital in a beautiful location

Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

A place of expert clinical care for at-risk people

Closely partnered with universities & affiliated research institutes, many of which are located on-campus

Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct