Technical Analyst - Salesforce & Data Systems

Hassett Group; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Hassett Group client seeks a Technical Analyst to support and enhance core enterprise applications. You will provide Level 2/3 technical support, administer Salesforce, manage security and configuration, and partner with stakeholders and vendors to deliver reliable, secure solutions.

This role suits someone who enjoys problem solving, improving business systems, and driving digital transformation in a collaborative, purpose-driven environment.

Qualifications

• Experience supporting enterprise business applications in a Technical Analyst, Application Support or Systems Analyst role.
• Hands-on experience administering Salesforce or similar enterprise platforms.
• Strong SQL skills for data extraction, validation and troubleshooting.
• Experience supporting user access, security, configuration and data integrity across enterprise applications.

Responsabilités

• Provide Level 2/3 support across enterprise business applications, including incident investigation, troubleshooting and resolution.
• Experience supporting enterprise business applications in a Technical Analyst, Application Support or Systems Analyst role.
• Mandatory hands-on experience administering Salesforce, including user management, security, profiles and configuration.
• Strong SQL skills for data extraction, validation and troubleshooting.
• Experience producing business reports and dashboards to meet stakeholder requirements.

Connaissances

Salesforce administration

SQL

IT service management

Stakeholder engagement

Outils

Salesforce

Description du poste

Hassett Group client seeks a Technical Analyst to support and enhance core enterprise applications. You will provide Level 2/3 technical support, administer Salesforce, manage security and configuration, and partner with stakeholders and vendors to deliver reliable, secure solutions.

This role suits someone who enjoys problem solving, improving business systems, and driving digital transformation in a collaborative, purpose-driven environment.