Technical Account Manager – Fire Systems (9-Day Fortnight)

Airmaster; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted Health Insurance

Employee Assistance Program (EAP)

Novated Leasing Options

Option of 9-Day Fortnight

Competitive Salary in line with skills

Job summary

Airmaster in Queensland is seeking an experienced Technical Account Manager to join the QLD Fire team, based in Mansfield. You will bridge operations, quotations, and client engagement to ensure compliant, high‑quality outcomes.

This hands-on, client-facing role requires strong knowledge of Australian Standards (AS1851, AS2118, AS2419, AS1670, AS2444) and the ability to manage complex quotes and projects while focusing on profitable delivery.

Qualifications

• Technically strong professional who can bridge the gap between operations, commercial outcomes & client needs
• Strong working knowledge of Australian Standards (AS1851, AS2118, AS2419, AS1670, AS2444) and fire compliance requirements
• Advanced technical understanding of Dry and Wet Fire Systems, and Essential Safety Measures (ESM) systems
• Proven experience in preparing, reviewing, and managing technical quotes, tenders, and complex projects
• Ability to balance technical accuracy with commercial outcomes, including margin management and profitability
• Confident client engagement skills, with the ability to build relationships, manage expectations, and communicate technical concepts clearly
• Excellent written and verbal communication skills across technical and non-technical stakeholders
• Strong problem-solving capability with a proactive, solutions-focused mindset
• High level of attention to detail and organisational skills, with the ability to manage multiple priorities
• Experience working with service management and quoting systems (e.g. Uptick, Excel, Word)
• Ability to identify risks early and implement mitigation strategies across projects and quoting
• Collaborative approach, with the ability to influence and support internal teams and stakeholders
• Resilient and adaptable, with the ability to perform under pressure and meet deadlines

Responsibilities

• Grow the Fire division and ensure technical integrity, compliance and commercial success of quoted and delivered works
• Bridge Field Operations & Account Management to provide expert guidance across quoting, project delivery and client engagement
• Scope solutions, manage complex projects and ensure outcomes align with Australian Standards and client expectations
• Balance technical accuracy with commercial outcomes, including margin management and profitability
• Develop strong client relationships and effective communication across stakeholders

Job description

Airmaster in Queensland is seeking an experienced Technical Account Manager to join the QLD Fire team, based in Mansfield. You will bridge operations, quotations, and client engagement to ensure compliant, high‑quality outcomes.

This hands-on, client-facing role requires strong knowledge of Australian Standards (AS1851, AS2118, AS2419, AS1670, AS2444) and the ability to manage complex quotes and projects while focusing on profitable delivery.