Technical Account Manager

AC Solar Warehouse Pty Ltd; Cairns Regional; On-site; AUD 90,000 - 130,000; Full time

Job summary

AC Solar Warehouse in Cairns is seeking a Technical Account Manager who combines technical excellence with proactive account management to support our growing solar business. You will be the primary technical contact for key customers, delivering accurate guidance pre and post sale, and working with internal teams to ensure a seamless customer experience.

This role offers a collaborative, team-oriented environment in tropical North Queensland, with opportunities to travel across Australia and

Qualifications

• Electrical trade qualification or engineering degree with proven technical background.
• Proven success in B2B account management or technical sales.
• Ability to build and sustain relationships with diverse stakeholders.
• Excellent communication and problem-solving skills.

Responsibilities

• Serve as a primary technical contact for key customers pre and post-sale.
• Develop product understanding and guide customers on solutions.
• Collaborate with internal teams to ensure smooth customer experiences.
• Drive account development through trusted technical relationships.

Skills

Electrical trade

Engineering degree

Strong technical background

B2B account management

Technical sales

Relationship building

Communication skills

Computer literacy

Driver's license

Education

Electrical trade

Engineering degree

Job description

Leading technical solar wholesaler in the Asia-Pacific region

Apply your technical knowledge and account management skills to market-leading solar power technologies and join a team leading the way in Australia’s shift to a clean energy future.

Salary package – attractive base salary + bonus + super + employee share ownership (shareholder)

Culture of excellence and teamwork – staff are led by a management team that empowers employees to be creative, work autonomously and to actively contribute ideas and opinions to business decisions

Be cutting-edge – you’ll be working with market-leading technologies and acknowledged industry experts (such as our MD who has won multiple Australian Engineering Awards)

Huge growth potential - join a rapidly expanding business in a booming renewable energy sector

Supportive team environment -small team working directly with our MD, GM and Managers to deliver high-quality technical product specialist support

Travel opportunities – staff have travelled across Australia, to Europe, New Zealand and US for conferences, to run training events or to acquire specialised training

Modern office workplace – centrally located just 5 minutes from the city with excellent facilities including staff breakout areas, pool table, table tennis table, massage chair, gym, electric scooter and basketball hoop. Be a part of our annual company retreat and team social calendar.

About Us:

AC Solar Warehouse is one of Australia's leading solar wholesalers. We supply solar and energy storage equipment to solar installation businesses throughout Australia and New Zealand. Over the past 14 years we've grown from a small start-up into the largest wholesaler of Enphase Energy and SolarEdge products in Australia, while also distributing many of the industry's leading renewable energy brands. Our administration offices are located in Cairns and Melbourne, supported by distribution centres across Brisbane, Sydney, Adelaide, Perth, Auckland and Christchurch.

Working at AC Solar Warehouse provides the opportunity to contribute to Australia's clean energy future while enjoying the lifestyle of Tropical North Queensland. Our Sales Team partners with solar retailers to help grow their businesses through outstanding service, technical expertise and quality products. Behind every successful customer relationship is a team of talented people across logistics, administration, engineering, manufacturing, marketing, warehouse and finance who all work together to deliver an exceptional customer experience. This strong customer focus and passion for a clean energy future is what’s driven the growth of AC Solar Warehouse.

We're proud of our culture of professionalism, teamwork and continuous improvement. With 40 employees across Australia, we genuinely believe that when our people succeed, our customers succeed too. Together, we work hard to make this world a better place and have fun while we do it, with great people.

About the Role:

Our sales and technical team, primarily based at ourCairns head office, is growing, and we’re looking for aTechnical Account Manager to join us. This role suits someone with a strong technical background who enjoys working closely with customers, providing expert advice, and building long-term relationships in a fast-paced B2B environment.

As a Technical Account Manager, you’ll be the primary point of contact for key customers, providing accurate technical support and product guidance both pre and post sale. You’ll develop a strong understanding of our products and services, work closely with internal teams to ensure a smooth customer experience, and support account development through trusted technical relationships.

This isnot a traditional sales/account management role. Success in this position comes from combining technical expertise with excellent communication and problem-solving skills. You’ll be a trusted advisor to customers, a strong collaborator internally, and an advocate for quality service within a growing company at the forefront of the solar industry.

Our modern Cairns office environment offers a great balance of professionalism and personality. We work hard, lift each other up during busy periods and genuinely celebrate team wins. It’s a friendly, close-knit workplace where your contribution will be recognised and valued.

AC Solar Warehouse is proudly 100% Australian and employee-owned. Our founder and Managing Director remains hands‑on in the business and leads with a supportive, empowering and team‑focused approach. If you’re looking to make a meaningful impact, work with great people and grow with a respected industry leader, this is the opportunity for you.

Selection Criteria:

• Relevant electrical trade, engineering degree or strong technical background / experience
• Previous success in a B2B account management or technical sales role
• A track record of developing and implementing successful account management strategies
• Proven ability to build strong, lasting relationships across varied stakeholders
• Excellent communication and problem‑solving skills and a high level of attention to detail
• High level computer literacy
• A current driver’s license is essential.

An immediate commencement is available.