Tech-Savvy Retail Service & Sales Consultant

Telstra Corporation; Sydney; On-site; AUD 45,000 - 50,000; Part time

Benefits offered by this job

30% Telstra discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave purchase

12% Superannuation

Flexible working hours

Job summary

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Hornsby to assist customers with product selection, service activation and basic troubleshooting. You will provide frontline support, creating positive experiences and contributing to store performance.

Join Telstra, a leading Aussie brand, and grow with opportunities in a dynamic retail environment while enjoying flexible hours and competitive rewards.

Qualifications

• Frontline customer service experience preferred.
• Ability to help customers select products and services.
• Strong communication and listening skills.
• Comfort with basic troubleshooting and problem solving.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Skills

Customer service

Sales skills

Communication

Problem solving

Teamwork

Tools

POS systems

CRM

Job description

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Hornsby to assist customers with product selection, service activation and basic troubleshooting. You will provide frontline support, creating positive experiences and contributing to store performance.

Join Telstra, a leading Aussie brand, and grow with opportunities in a dynamic retail environment while enjoying flexible hours and competitive rewards.