Part-Time Tech-Savvy Retail Sales Consultant

Copeland; Gladstone Regional; On-site; AUD 45,000 - 48,000; Part time

Benefits offered by this job

Staff discounts

Flexible hours

Parental leave

Career development

Job summary

Telstra Retail in Helensvale is seeking a part-time Customer Service & Sales Consultant to provide frontline support, help customers select products, activate services, and troubleshoot basic issues. You’ll create positive experiences while upholding Telstra retail standards and performance metrics.

The role emphasises autonomy, collaboration with the team, and delivering exceptional customer outcomes in a dynamic store setting.

Qualifications

• Frontline customer service experience preferred
• Ability to explain products and services clearly
• Comfort with basic troubleshooting and service activation

Responsibilities

• Assist customers with product selection and service activation
• Provide frontline support and troubleshoot basic issues
• Maintain knowledge of Telstra products and services to guide customers
• Contribute to a positive and efficient store environment

Skills

Customer service

Sales

Communication

Problem solving

Job description

Telstra Retail in Helensvale is seeking a part-time Customer Service & Sales Consultant to provide frontline support, help customers select products, activate services, and troubleshoot basic issues. You’ll create positive experiences while upholding Telstra retail standards and performance metrics.

The role emphasises autonomy, collaboration with the team, and delivering exceptional customer outcomes in a dynamic store setting.