Tech-Savvy Retail Consultant | Sales & Service

Telstra; Mount Barker; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

12% Superannuation

Telstra discounts

Parental leave 16 weeks

Extra day off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Leave purchase option

LinkedIn Learning access

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra Retail in Australia is hiring a Retail Customer Service & Sales Consultant to help customers find tech solutions and create a positive in-store experience. You’ll be the trusted expert guiding purchase decisions and delivering exceptional service across our range of products and services.

Join a brand that values diversity and inclusion, offers extensive benefits, flexible hours, and ongoing training to help you grow your skills and build a rewarding career with Telstra.

Qualifications

• Great communication skills and rapport-building abilities.
• Solution-oriented approach to tailor options for customers.
• Sales-driven mindset with focus on meeting KPIs.
• Willingness to learn and adapt in a fast-paced retail environment.
• Resilience and positive attitude in busy periods.
• Customer-facing experience is a plus, enthusiasm valued.

Responsibilities

• Deliver exceptional customer experiences by helping customers find suitable products and services.
• Be the go-to tech expert, staying up-to-date on gadgets and Telstra offerings.
• Utilise consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Communication

Sales

Customer Service

Problem Solving

Job description

Telstra Retail in Australia is hiring a Retail Customer Service & Sales Consultant to help customers find tech solutions and create a positive in-store experience. You’ll be the trusted expert guiding purchase decisions and delivering exceptional service across our range of products and services.

Join a brand that values diversity and inclusion, offers extensive benefits, flexible hours, and ongoing training to help you grow your skills and build a rewarding career with Telstra.