Tech-Savvy Retail Sales & Service Consultant Flexible Hours

Telstra; City of Devonport; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

30% off Telstra services

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks extra leave

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers find the right technology solutions in-store. You’ll be the trusted expert, guiding decisions to improve customers’ lives while supporting Telstra’s purpose of building a connected future.

You’ll collaborate with team members to create a welcoming environment, achieve sales targets, and deliver exceptional service. Training and career growth are emphasized.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions to customer needs.
• Motivation to meet or exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Stay up-to-date with Telstra offerings to provide informed guidance.
• Meet and strive to exceed sales targets while keeping customers connected.

Skills

Great communication

Solution oriented

Sales drive

Willing to learn

Resilience

Customer facing experience

Tools

CRM software

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers find the right technology solutions in-store. You’ll be the trusted expert, guiding decisions to improve customers’ lives while supporting Telstra’s purpose of building a connected future.

You’ll collaborate with team members to create a welcoming environment, achieve sales targets, and deliver exceptional service. Training and career growth are emphasized.