Tech-Savvy Retail Consultant: Service & Sales

Telstra Corporation; Adelaide; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discount

Parental leave

Extra day off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave purchase

Learning programs

Future Ready program

Flexible working hours

Performance rewards

Inclusive culture

Job summary

Telstra in Adelaide is hiring a Retail Customer Service & Sales Consultant. You’ll be a friendly expert helping customers find tech solutions that fit their needs and enhance daily life, delivering exceptional experiences in-store.

You’ll stay up-to-date with gadgets and services, meet sales targets and KPIs, and collaborate with your team to achieve store goals. The role offers flexibility, generous benefits, and opportunities for training and career growth.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions to customer needs.
• Track record of meeting or exceeding sales targets.
• Eagerness to learn about new products and services.
• Positive mindset and adaptive in a fast-paced environment.
• Customer-facing experience is valued but not required.

Responsibilities

• Deliver exceptional customer experiences by guiding customers to the right products and services.
• Stay updated on Telstra gadgets and services and provide informed recommendations.
• Use consultative selling to meet and exceed sales targets and KPIs while keeping customers connected.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Learning Mindset

Resilience & Positivity

Customer-Facing Experience

Job description

Telstra in Adelaide is hiring a Retail Customer Service & Sales Consultant. You’ll be a friendly expert helping customers find tech solutions that fit their needs and enhance daily life, delivering exceptional experiences in-store.

You’ll stay up-to-date with gadgets and services, meet sales targets and KPIs, and collaborate with your team to achieve store goals. The role offers flexibility, generous benefits, and opportunities for training and career growth.