Tech-Savvy Retail Consultant: Service & Sales

Telstra; Sydney; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Employee discounts (30% off Telstra)

LinkedIn Learning access

Future Ready development program

Flexible working hours

Job summary

Telstra Retail is seeking a friendly Retail Customer Service & Sales Consultant in Sydney to help customers find the right tech solutions and deliver an exceptional store experience. You’ll be the trusted expert guiding product choices and providing support that enhances daily life.

You’ll stay informed about the latest gadgets, strive to meet and exceed sales targets, and enjoy flexible hours within a collaborative team that values inclusivity and growth.

Qualifications

• Excellent communication skills and the ability to connect with customers.
• Strong problem-solving and solution-oriented approach.
• Demonstrated sales drive with KPI focus.
• Willingness to learn and grow in a dynamic retail environment.
• Positive attitude and resilience during busy periods.
• Customer-facing experience is valued but not required.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilient attitude

Customer-facing experience

Job description

Telstra Retail is seeking a friendly Retail Customer Service & Sales Consultant in Sydney to help customers find the right tech solutions and deliver an exceptional store experience. You’ll be the trusted expert guiding product choices and providing support that enhances daily life.

You’ll stay informed about the latest gadgets, strive to meet and exceed sales targets, and enjoy flexible hours within a collaborative team that values inclusivity and growth.